Business Details
41 Years
experience
Emergency
services
Professional Carpet & Tile Cleaning in Akron, OH
Excel Carpet & Tile Cleaning has served the Greater Akron and Cleveland areas since 1985, establishing itself as a trusted name in residential and commercial cleaning solutions. Founded as a family-owned business, second-generation owners Chris and Stephanie Adkins continue prioritizing exceptional results and customer satisfaction. Our team of highly trained technicians approaches every project with meticulous attention to detail, treating each client's property with the care and respect it deserves. We specialize in carpet cleaning, tile and grout restoration, water damage mitigation, and oriental rug care, utilizing eco-friendly products and advanced techniques tailored to each surface.Backed by decades of experience, we guarantee thorough service, walking clients through every step and addressing concerns before, during, and after treatment. Our commitment to quality is reflected in our 14-day spot-free guarantee and rapid response times for emergency water damage situations. With a focus on community involvement and long-term client relationships, we combine technical expertise with personalized service to deliver lasting results that protect both property value and indoor air quality.
Services
Carpet Cleaning
Tile & Grout Cleaning
Oriental Rug Cleaning
Water Damage Restoration
Upholstery Cleaning
Details
- Year established: 1985
Highlights and features
- We offer 30+ years of local expertise in Akron's unique building environments
- Our technicians use truck-mounted equipment for deeper, longer-lasting cleanings
- We guarantee spot-free results for 14 days post-service
- Our family-owned business prioritizes personalized service over volume
- We maintain IICRC-certified standards for water damage restoration
Associations and certifications
- IICRC
What people say
Family and pet safe
Professional technicians
Excellent results
Quick response times
Detailed explanations
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and allergens while preserving carpet fibers. Technicians pre-treat stains, move furniture safely, and use rapid-drying techniques to minimize disruption. Scotchgard protection options extend cleanliness between professional cleanings.
Water Damage Restoration
Available 24/7 for emergency water extraction and structural drying. We handle Category 1-3 water damage using industrial equipment and EPA-registered sanitizers. Services include moisture mapping, content inventory, and coordination with insurance providers for seamless claims processing.
Tile & Grout Cleaning
High-pressure cleaning systems remove grime buildup while protecting tile surfaces. Our process includes soil analysis, pH-balanced cleaning solutions, and optional sealing to maintain appearance. Specialized techniques address both residential and commercial flooring needs.
Oriental Rug Cleaning
Factory-trained technicians clean wool, silk, and synthetic rugs using controlled humidity environments. Services include dry soil removal, fiber-specific cleaning, and protective treatments. We handle pickup/delivery and provide storage during processing.
Upholstery Cleaning
Eco-friendly solutions restore sofas, chairs, and office furniture without damaging fabrics. Our process addresses both synthetic and natural fibers, removing stains while preserving material integrity. Pet odor elimination and protective coatings available.
People
Chris Adkins
Owner
Second-generation leader with 20+ years in cleaning operations. Oversees technical training and service quality assurance. Maintains active IICRC certification for water damage restoration.
Stephanie Adkins
Owner
Manages client relations and service coordination. Implements operational improvements while maintaining family business values. Holds certifications in upholstery cleaning and stain removal techniques.
Questions
Do you offer 24/7 emergency water damage service?
Yes, our team responds to water emergencies 24 hours a day, 7 days a week with rapid extraction and drying equipment.
What carpet cleaning method do you use?
We use hot water extraction (steam cleaning) for deep cleaning, combined with pre-treatment for stains and protective coatings.
How long does carpet drying take?
Typically 4-6 hours using our high-efficiency extraction and air-moving equipment for faster, even drying.
Do you clean area rugs onsite?
Most rugs require offsite cleaning at our facility for proper drying and specialized treatments.
Are your cleaning products safe for pets and children?
Yes, we use non-toxic, biodegradable solutions that are safe for families and pets after drying.
How often should carpets be professionally cleaned?
Manufacturers recommend every 12-18 months, with more frequent cleaning advised for homes with pets or high traffic areas.
