Business Details
25 Years
experience
Expert Carpet & Upholstery Cleaning Services
Zerorez Carpet Cleaning Carpet Cleaning was founded on a commitment to revolutionize the cleaning industry through science-driven solutions. Established in 2001, our company pioneered the use of Zr Water, a proprietary cleaning technology that eliminates reliance on soaps, detergents, and harsh chemicals. Our team of IICRC-certified technicians delivers residue-free cleaning for carpets, upholstery, air ducts, and hard surfaces, prioritizing safety for families, pets, and the environment. With over 190,000 five-star reviews, we emphasize transparency, customer satisfaction, and innovation, backed by a 30-day guarantee.Our patented systems and Platinum Certification from the Carpet and Rug Institute underscore our dedication to extending the life of surfaces while maintaining indoor air quality. Headquartered in American Fork, Utah, we operate over 70 franchise locations across the U.S., Canada, and the UK, driven by a mission to create healthier living spaces through advanced cleaning methodologies.
Services
Carpet Cleaning
Air Duct Cleaning
Upholstery Cleaning
Area Rug Cleaning
Pet Spot Treatment
Premium Fiber Protector
Details
- Year established: 2001
Highlights and features
- Patented Zr Water technology removes residue without harsh chemicals
- 30-day Gotta Love It Guarantee on all services
- IICRC-certified technicians with background checks and specialized training
- Platinum-rated cleaning system for superior soil removal
- Over 190,000 five-star reviews and 90% customer referral rate
Associations and certifications
- Carpet and Rug Institute
- IICRC (Institute of Inspection Cleaning and Restoration Certification)
What people say
Professional technicians
Amazing stain removal
Faster drying times
Pet stain solutions
90% referral rate
Services
Carpet Cleaning
Zerorez Carpet Cleaning Carpet Cleaning uses patented Zr Water technology to deep-clean carpets without soaps or harsh chemicals. Our process removes embedded dirt and grime while leaving no sticky residue, ensuring carpets stay cleaner longer. IICRC-certified technicians employ counter-rotating brushes and a proprietary Zr Wand for thorough extraction, achieving faster drying times (4-8 hours) and extending carpet lifespan.
Air Duct Cleaning
Professional air duct cleaning removes accumulated dust, allergens, and debris from HVAC systems. Zerorez Carpet Cleaning Carpet Cleaning technicians use high-powered equipment to extract contaminants without spreading dust, improving indoor air quality and system efficiency. The process includes inspection, cleaning of supply/return ducts, and optional antimicrobial treatments to reduce odors and maintain cleaner air circulation.
Upholstery Cleaning
Zerorez Carpet Cleaning Carpet Cleanings non-toxic Zr Water safely cleans upholstery without damaging fabrics. Our method dissolves grease and spots while preserving fiber integrity. Technicians perform fabric testing, pre-treatment, and gentle agitation to restore softness and appearance. The residue-free process prevents rapid re-soiling and maintains a healthier living environment.
Area Rug Cleaning
Our specialized rug cleaning preserves fibers and colors using Zr Waters residue-free formula. The process includes inspection for dye fastness, dry soil removal, and controlled rinsing to prevent shrinkage. Faster drying and optional protectors help maintain rug appearance and durability, suitable for both synthetic and natural fiber rugs.
Pet Spot Treatment
Zerorez Carpet Cleaning Carpet Cleaning addresses pet stains and odors with targeted treatments that break down urine crystals and bacteria. Our non-toxic solutions penetrate deep into fibers and padding to eliminate lingering smells without harsh chemicals. Technicians use UV light inspection to identify hidden contamination, ensuring thorough remediation while maintaining carpet warranties.
People
Shawn Moon
CEO
Shawn Moon became CEO of Zerorez Carpet Cleaning Carpet Cleaning in 2017 after a 35-year career at FranklinCovey. He leads the companys global expansion while maintaining its commitment to innovative, chemical-free cleaning solutions and customer satisfaction.
Gaylord Karren
Co-Founder
Gaylord Karren co-founded Zerorez Carpet Cleaning Carpet Cleaning in 2001 after identifying the limitations of traditional carpet cleaning methods. His engineering background contributed to developing Zr Water technology, revolutionizing residue-free cleaning processes.
John Hopkins
Co-Founder
John Hopkins, a former property manager, co-founded Zerorez Carpet Cleaning Carpet Cleaning with Gaylord Karren. His industry experience drove the development of safer, more effective cleaning systems that became the foundation of the companys patented technologies.
Questions
What makes Zerorez Carpet Cleaning Carpet Cleaning's cleaning different?
Zerorez Carpet Cleaning Carpet Cleaning uses patented Zr Water technology, eliminating soaps and harsh chemicals for residue-free cleaning. This ensures longer-lasting results and safer environments for families and pets.
Does Zerorez Carpet Cleaning Carpet Cleaning clean with harsh chemicals?
No. Our Zr Water system replaces traditional chemicals, using ionized water to break down dirt and grime without leaving toxic residues.
How often should carpets be cleaned?
Most manufacturers recommend cleaning every 12-18 months. High-traffic homes or pet owners may benefit from more frequent cleanings.
Do you offer a satisfaction guarantee?
Yes. Our 30-day Gotta Love It Guarantee allows free re-cleaning of unsatisfactory areas within a month of service.
Can Zerorez Carpet Cleaning Carpet Cleaning remove pet stains?
Yes. We use specialized treatments to break down urine crystals and bacteria, effectively addressing both stains and odors.
How long does drying take?
Carpets typically dry in 4-8 hours due to our low-moisture Zr Wand technology and air movers.
