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27 Years
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Emergency
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Expert Cleaning & Flooring Solutions Charlotte NC
Master Services has been delivering premium cleaning and flooring solutions since 1999, establishing itself as a trusted leader in Charlotte, North Carolina, and surrounding areas. As an IICRC-certified company, we combine advanced equipment, eco-friendly products, and over two decades of expertise to address residential and commercial needs. Our team of licensed, insured professionals specializes in carpet and upholstery cleaning, water damage restoration, flooring installation, HVAC maintenance, and pressure washing, prioritizing safety, precision, and customer satisfaction.

We guarantee 100% satisfaction with every service, offering free estimates, same-day appointments, and 24/7 emergency availability. Our commitment to transparency, no hidden fees, and personalized service has earned us a reputation as the region's preferred choice for comprehensive property care solutions.
Services
Carpet Cleaning Water Extraction Flooring Installation HVAC Maintenance Pressure Washing
Details
  • Year established: 1999
Highlights and features
  • We offer 24 years of experience in cleaning and restoration services.
  • Our team holds IICRC certification for industry-standard expertise.
  • We provide 24/7 emergency water damage response services.
  • We guarantee 100% satisfaction with no hidden fees.
  • We offer free estimates and same-day service availability.
Associations and certifications
  • IICRC
What people say
Best you could ask for Blown me away On time and fast Accurate quote and amazing results Valued my time
Services
Carpet Cleaning
Our truck-mounted steam cleaning system removes deep-seated dirt and stains from carpets and upholstery using non-toxic, eco-friendly solutions. The three-step process includes dry soil removal, targeted stain treatment, and hot water extraction certified by the Carpet and Rug Institute. This method effectively eliminates odors and allergens while preserving fabric integrity, leaving surfaces residue-free and deodorized for residential and commercial clients.
Water Extraction
Certified technicians use industrial pumps, moisture detectors, and high-speed drying equipment to address water damage from floods or leaks. The process includes microbial treatment, structural drying, and odor control to prevent secondary damage. Available 24/7, this service mitigates risks to property integrity while restoring affected areas to pre-damage condition with minimal disruption to homeowners and businesses.
Flooring Installation
We install and refinish hardwood, laminate, vinyl, ceramic, and carpet flooring for residential and commercial properties. Services include old flooring removal, subfloor preparation, and precision installation using manufacturer-recommended techniques. Our licensed team ensures seamless transitions and long-lasting results, offering free in-home consultations with material samples to match client preferences and budget requirements.
HVAC Maintenance
Comprehensive heating and cooling system maintenance includes 23-point furnace and 18-point AC inspections covering refrigerant levels, electrical connections, and airflow optimization. Technicians clean coils, replace filters, and calibrate thermostats to improve energy efficiency and system longevity. This service covers residential and commercial HVAC units, including emergency repair availability for critical climate control needs.
Pressure Washing
High-pressure water systems remove grime, oil stains, and organic growth from driveways, sidewalks, siding, and commercial properties. Using calibrated equipment to prevent surface damage, this service enhances curb appeal while maintaining structural integrity. Completed in a single day with post-service inspection, it guarantees satisfaction before payment and includes safety precautions for windows, landscaping, and adjacent structures.
Questions
What cleaning services do you offer for residential clients?
We provide carpet cleaning, upholstery treatment, water damage restoration, flooring installation, HVAC maintenance, and pressure washing for homes across the Carolinas.
Are your technicians certified for specialized cleaning tasks?
Yes, our team holds IICRC certification for water damage restoration and carpet cleaning, ensuring industry-standard expertise and proper equipment usage.
Do you offer emergency water extraction services?
We provide 24/7 emergency response for water damage, using industrial pumps and drying equipment to mitigate property risks at any hour.
What payment methods do you accept?
We accept PayPal, MasterCard, and Visa for all services, with free estimates available before any work begins.
Can you install different flooring types in commercial spaces?
Our licensed team installs hardwood, laminate, vinyl, ceramic, and carpet flooring for both residential and commercial properties with professional results.
Do you guarantee satisfaction with your services?
We offer a 100% satisfaction guarantee, with no payment required until clients approve completed work to their full satisfaction.