Business Details
35 Years
experience
Professional Carpet & Upholstery Cleaning Services in Bellevue, WA
Crystal Carpet Cleaning has been a family-owned business serving the Eastside since 1991. Our IICRC-certified technicians deliver expert carpet, upholstery, area rug, and tile cleaning services tailored to residential and commercial needs. We prioritize eco-friendly methods, advanced equipment, and transparent pricing with no hidden fees. Our teams expertise, combined with a satisfaction guarantee, ensures durable, spotless results while protecting your investment. With decades of local experience, weve built a reputation as trusted professionals who treat every home and business with care and accountability. 
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Tile & Grout Cleaning
Commercial Services
Details
- Year established: 1991
Highlights and features
- IICRC-certified technicians with decades of combined experience
- Transparent pricing with no hidden fees or upsells
- Eco-friendly methods that protect carpets and warranties
- Licensed, insured, and fully accountable owner-operated service
- Satisfaction guaranteed with proven cleaning techniques
Associations and certifications
- IICRC
- Carpet & Rug Institute (CRI)
What people say
Exceptional communication
Spotless results
Knowledgeable technicians
Eco-friendly methods
Satisfaction guaranteed
Services
Carpet Cleaning
Our truck-mounted steam extraction removes deep dirt, allergens, and stains using eco-friendly solutions. IICRC-certified technicians assess carpet type and condition to tailor cleaning methods. Services include spot treatment (excluding pet urine), protective treatments, and post-cleaning inspections to ensure quality results.
Upholstery Cleaning
We clean sofas, chairs, and vehicle upholstery with gentle yet effective techniques. Pricing by linear foot or per piece ensures fair costs. Our process removes stains and odors while preserving fabric integrity, using manufacturer-approved methods for delicate materials like leather and microfiber.
Area Rug Cleaning
Synthetic and delicate rugs (e.g., wool, Persian) receive specialized care. In-home cleaning suits durable rugs, while fragile ones are handled in our facility. Services include stain removal, odor elimination, and fiber protection to extend rug lifespan and maintain appearance.
Tile & Grout Cleaning
Professional-grade solutions and equipment restore tile surfaces and grout lines. Our eco-friendly process removes built-up grime without damaging tiles. Services include sealing options to protect against future stains and moisture penetration in kitchens, bathrooms, and commercial spaces.
Commercial Services
We provide low-disruption cleaning for offices and commercial properties. Services include carpet, upholstery, and tile maintenance using fast-drying methods. Our team accommodates business hours and high-traffic areas, ensuring professional results that enhance workplace hygiene and aesthetics.
People
John Surdi
Owner
John Surdi founded Crystal Carpet Cleaning in 1991 and remains actively involved in daily operations. Certified by the IICRC, he specializes in carpet cleaning, odor removal, and water damage restoration. With over 30 years of experience, John ensures every job meets high standards of quality and customer satisfaction.
Adam Valencia
Technician
Adam has over seven years of professional carpet cleaning experience. Known for his attention to detail and customer service, he consistently receives praise for thoroughness and professionalism. Adams expertise includes stain removal and educating clients on maintenance techniques to prolong carpet life.
Mike
Technician
Mike is a cornerstone technician with IICRC certification and a reputation for excellence. He brings precision to every project, balancing technical skill with friendly service. Mikes focus on customer needs and quality results has made him a trusted team member since joining the company.
Questions
What areas do you serve?
We serve Bellevue, Kirkland, Redmond, Mercer Island, and surrounding Eastside communities. Contact us for details about specific locations.
Are your cleaning methods eco-friendly?
Yes, we use eco-friendly solutions that are safe for families, pets, and the environment while ensuring effective cleaning results.
Do you offer commercial cleaning services?
Yes, we provide carpet, upholstery, and tile cleaning for offices and businesses with minimal disruption to operations.
How are your prices determined?
Pricing is based on square footage for carpets, linear feet for upholstery, and specific treatments required, with no hidden fees.
Are your technicians certified?
All technicians are IICRC-certified, ensuring expertise in the latest cleaning techniques and industry standards.
What is your cancellation policy?
We require 24-hour notice for cancellations to accommodate scheduling needs and ensure efficient service delivery.
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