Business Details
26 Years
experience
Emergency
services
Trusted Dry Cleaning & Laundry Services in Buffalo, NY
Urban Valet Dry Cleaners began as a small business with two employees dedicated to quality and customer service. Today, we have grown into a full-service cleaner with a team of over 45 professionals, staying true to our commitment to providing quality, prompt, and reliable cleaning and restoration services in the North Buffalo area. We are a forward-thinking company passionate about adapting innovative cleaning methods, using the latest technology, and providing exceptional customer support. For 25 years, we have grown alongside this wonderful city, and we look forward to serving you and your family for another 25 years.We do not cut corners, keep you waiting, overlook customer needs, settle for average results, ignore feedback, use outdated methods, charge hidden fees, or disregard sustainability. Our free pickup and delivery service is prompt and convenient, personalized service is our priority, we strive for excellence in every job, we continually improve based on your suggestions, our cleaning techniques are always innovative and up-to-date, our pricing is transparent and fair, and our processes are environmentally friendly and safe. Let us help you whenever you need it, and we will do so to our best ability and knowledge.
Services
Dry Cleaning
Laundry Service
Alterations
Wedding Dress Cleaning
Home Goods Care
Onsite Services
Restoration Services
Patio Cushion Cleaning
Curtain & Drapery Cleaning
Leather & Suede Care
Details
- Year established: 2000
Highlights and features
- We have over 25 years of experience in dry cleaning and laundry services.
- We offer free pickup and delivery for added convenience.
- We use eco-friendly cleaning products and advanced technology.
- We guarantee satisfaction with re-cleaning or full refunds.
- Our team of 45+ professionals prioritizes personalized service.
What people say
Free pickup/delivery
Eco-friendly solutions
Expert garment care
25-year reliability
Satisfaction guarantee
Services
Dry Cleaning
Our dry cleaning service uses solvent-based and eco-friendly wet cleaning methods to remove stains, prevent shrinkage, and preserve fabric integrity. We handle delicate items like silk, wool, and formal wear, as well as everyday clothing, using Kreussler detergents for color preservation and softness. With 25 years of experience, we ensure expert care for suits, dresses, vintage pieces, and home textiles like bedding and curtains.
Wedding Dress Cleaning
We specialize in wedding dress cleaning and preservation, using eco-friendly solutions to remove stains like makeup, food, and perspiration. Our process includes inspection, gentle cleaning, repairs, preservation treatment, and packaging in acid-free boxes to prevent yellowing. With 25+ years of experience, we ensure your gown remains pristine for future generations, offering free delivery and secure storage options.
Home Goods Care
Our home goods care service handles delicate linens, area rugs, throw pillows, leather items, and patio cushions. We use specialized techniques to clean heirlooms, comforters, and drapes, with free pickup/delivery for qualifying items. With 25+ years of experience, we restore items like Persian rugs and vintage quilts, offering free patio cushion storage with a 10-cushion minimum.
Restoration Services
We provide 24/7 fire, water, and smoke damage restoration for clothing, electronics, and home goods. Our team uses advanced equipment to salvage items like leather, suede, and vintage garments, with a focus on minimizing disruption. With over 25 years of experience, we offer comprehensive cleaning and repairs, ensuring items are restored to pre-loss condition.
Alterations & Repairs
Our alteration services include hemming, tapering, waist adjustments, and formal wear modifications, along with repairs for seams, zippers, and buttons. With 25+ years of experience, our seamstresses provide personalized adjustments for a perfect fit, handling everything from casual wear to designer pieces. We ensure durability and precision in every repair.
People
Eric Pyne
President
Eric has over 20 years of leadership experience in the cleaning industry and oversees operations at Urban Valet Dry Cleaners. He ensures the company maintains its high standards of quality and customer service.
Sarah Santoro
Buffalo Store Manager
Sarah has managed the Buffalo store for over a decade, focusing on customer satisfaction and team development. Her expertise ensures smooth daily operations and service excellence.
Beth Scheffler
Customer Service / Quality Assurance Manager
Beth oversees customer service and quality assurance, ensuring all client inquiries and feedback are addressed promptly. She has been with Urban Valet Dry Cleaners for 10+ years.
AnneMarie Cascioli
Seamstress
AnneMarie specializes in alterations and repairs, bringing over three years of tailoring expertise to Urban Valet Dry Cleaners. She ensures precision in every garment adjustment.
Questions
Do you offer free pickup and delivery?
Yes, we provide free pickup and delivery in Buffalo, Hamburg, Orchard Park, and nearby communities for all services.
What areas do you serve?
We serve Amherst, Buffalo, East Aurora, Hamburg, and Orchard Park, NY, with free pickup/delivery in these areas.
Do you handle wedding dress cleaning?
Yes, we specialize in wedding dress cleaning and preservation using eco-friendly methods and acid-free packaging.
Are your cleaning methods environmentally friendly?
Yes, we use eco-friendly detergents and sustainable practices for dry cleaning, laundry, and home goods care.
What if I'm not satisfied with the service?
We guarantee satisfaction: return items within 5 days for re-cleaning or a full refund.
Do you offer restoration services for fire/water damage?
Yes, we provide 24/7 restoration services for fire, water, and smoke damage, including clothing and home goods.
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