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50+ Years
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Emergency
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Professional Carpet & Upholstery Cleaning Services in Hampton, VA
Bon-Care Custom Cleaning Custom Cleaning has been a trusted name in professional cleaning services since 1975. Founded by Dwight and Bonnie Maness, our family-owned business has served the Hampton Roads community for over four decades. We specialize in advanced cleaning technologies, including Kwik-Dry water damage restoration and encapsulation cleaning, setting industry standards in the Peninsula region. Our team combines technical expertise with personalized service, treating every clients property with the care and respect we would our own.

We prioritize customer satisfaction through transparent communication, tailored solutions, and a commitment to continuous improvement. Our deep understanding of local environmental factors, such as humidity-related challenges in southeastern Virginia, informs our approach to mold prevention and odor elimination. We take pride in our community contributions and strive to maintain the highest standards of professionalism and reliability in every project we undertake.
Services
Carpet Cleaning Upholstery Cleaning Tile & Grout Cleaning Deodorizing Spot Removal General Cleaning Water Removal Maintenance Programs Pet Stain Removal Move-In Cleaning
Details
  • Year established: 1975
Highlights and features
  • Over 40 years of experience in professional cleaning services
  • Family-owned business serving Hampton Roads since 1975
  • Pioneers in Kwik-Dry water damage restoration and encapsulation technology
  • Comprehensive cleaning solutions for residential and commercial properties
  • Proven track record of customer satisfaction and community involvement
What people say
On time Fantastic job Smelled amazing Extremely clean Professional service
Services
Carpet Cleaning
Our carpet cleaning services utilize steam and encapsulation methods to remove deep-seated dirt and stains. We address high-traffic areas and apply protective treatments to extend carpet lifespan. Clients benefit from improved indoor air quality and restored aesthetics, with residential and commercial solutions tailored to specific needs.
Upholstery Cleaning
Professional upholstery cleaning revitalizes furniture through fabric inspection, targeted stain removal, and protective coating application. We handle delicate materials with care, ensuring colorfastness and structural integrity while eliminating odors and extending furniture longevity for homes and offices.
Tile & Grout Cleaning
High-pressure steam cleaning and specialized chemicals restore tile and grout to like-new condition. Our process removes built-up grime and sealant residue, addressing both aesthetic and hygiene concerns in kitchens, bathrooms, and commercial spaces.
Water Damage Restoration
Emergency water removal services mitigate structural damage using industrial vacuums and dehumidification equipment. We address mold prevention and complete drying processes to protect property integrity, responding promptly to flood or leak incidents.
Maintenance Programs
Customizable maintenance programs prevent permanent soiling through scheduled cleanings at reduced rates. Services include spot treatment, high-traffic area focus, and fabric protection applications, preserving cleanliness and extending surface lifespans cost-effectively.
People
Alex Maness
Owner
Alex Maness leads Bon-Care Custom Cleaning Custom Cleaning with third-generation expertise, continuing the family legacy established in 1975. He oversees daily operations and client relations, ensuring adherence to the company's founding principles of quality and integrity.
Questions
What cleaning methods do you use for carpets?
We use steam cleaning for deep cleaning with high heat and pressure, and encapsulation for low-moisture situations. Our technicians recommend the best method based on your carpet type and condition.
How often should upholstery be professionally cleaned?
We recommend professional upholstery cleaning every 4-6 months for frequently used furniture. This maintains appearance, prevents permanent staining, and extends furniture lifespan through proper fabric care.
Do you offer emergency water damage services?
Yes, we provide prompt water removal and restoration services for emergencies. Our team responds quickly to mitigate damage from floods, leaks, or high humidity situations in residential and commercial properties.
Are your cleaning products safe for pets and children?
We use green cleaning chemicals that are safe for households with pets and children. Our deodorizing and cleaning solutions prioritize both effectiveness and environmental responsibility.
What areas do you service?
We serve the entire Hampton Roads area in southeastern Virginia, including Hampton, Newport News, Virginia Beach, and surrounding communities for residential and commercial cleaning needs.