Business Details
49 Years
experience
Emergency
services
Trusted Carpet Cleaning & Repair in Tacoma, WA
Rick's Family Carpet Care has been serving the greater Tacoma-Puyallup area since 1977 with a commitment to excellence in carpet, tile, and upholstery cleaning. Founded on the principle of providing superior service through advanced technology and trained professionals, we utilize truck-mounted steam cleaning systems to deliver deep, lasting results. Our family-owned operation ensures personalized attention to every client, backed by a 100% satisfaction guarantee. With decades of local experience, we address residential and commercial needs while maintaining integrity through transparent pricing and ethical practices.Our technicians receive ongoing training to stay current with industry standards, ensuring safe and effective solutions for all flooring types. We prioritize customer education about proper maintenance and offer honest assessments of repair versus replacement scenarios. By focusing on long-term relationships over short-term gains, we've built a reputation as the region's trusted choice for comprehensive floor care services.
Services
Carpet Cleaning
Carpet Repair
Upholstery Cleaning
Mattress Cleaning
Tile Grout Cleaning
Pet Stain Removal
Carpet Stretching
Filtration Soil Removal
Emergency Water Extraction
Odor Elimination
Details
- Year established: 1977
Highlights and features
- We've served Tacoma-Puyallup communities with expert carpet care since 1977
- Our truck-mounted steam cleaning removes deep-seated dirt and allergens
- Fully-trained technicians handle all carpet types with industry-approved methods
- 100% satisfaction guarantee on every residential and commercial job
- Locally-owned with deep knowledge of Pacific Northwest flooring challenges
What people say
Excellent service
Very satisfied
Professional staff
Great prices
Prompt response
Services
Carpet Cleaning
Our truck-mounted steam cleaning system delivers deep-cleaning power to remove embedded dirt and allergens from carpet fibers. Using high-temperature water extraction, we restore carpets to like-new condition while preserving fiber integrity. Technicians apply specialized solutions for stain removal and odor elimination, with optional protective treatments to extend cleanliness. This service benefits homeowners and businesses seeking improved indoor air quality and prolonged carpet lifespan through professional-grade maintenance.
Carpet Repair
We specialize in repairing damaged carpets through stretching, seam reattachment, and spot replacement techniques. Our experts address ripples, burns, and pet damage while maintaining color and texture consistency. The service includes assessing whether repair or replacement offers better value, with transparent recommendations prioritizing client needs. This preserves flooring investments while restoring aesthetic appeal and functionality to residential and commercial spaces.
Upholstery Cleaning
Professional cleaning for sofas, chairs, and other upholstered furniture removes embedded soils and refreshes fabric appearance. Using gentle yet effective methods, we treat various fabric types while protecting against premature wear. The process includes stain removal, deodorization, and protective coating application. This service maintains furniture value and hygiene for homes and businesses while extending the lifespan of upholstery investments.
Tile Grout Cleaning
Our high-pressure steam cleaning removes grime and discoloration from tile and grout surfaces. Technicians apply specialized treatments for mold prevention and protective sealing to maintain cleanliness. The service addresses both aesthetic concerns and health hazards from accumulated contaminants. This restores tile appearance while creating healthier environments in kitchens, bathrooms, and commercial spaces requiring sanitary flooring solutions.
Pet Stain Removal
Targeted treatment for pet accidents combines enzymatic cleaners with deep extraction to remove both stains and odors. Our process breaks down organic matter at its source rather than masking smells temporarily. Technicians address both surface and subfloor contamination while protecting carpet integrity. This service creates healthier living environments for pet owners seeking permanent solutions to recurring odor and staining issues.
People
Steven
Owner-Operator
Steven leads daily operations with hands-on involvement in every job. With decades of experience in the carpet care industry, he ensures technical excellence and customer satisfaction. His direct oversight maintains service quality standards established since the company's founding.
Questions
Do you offer emergency carpet cleaning services?
Yes, we provide emergency water extraction and carpet drying services for urgent situations like pipe bursts or flooding. Our team responds promptly to minimize damage and prevent mold growth.
What areas do you service?
We serve Tacoma, Puyallup, Spanaway, Graham, Yelm, McKenna, Roy, Lakewood, Steilacoom, Dupont, Lacey, Tumwater, University Place, Federal Way, Gig Harbor, Sumner, Edgewood, Milton, Kent, Auburn, and Fife.
How often should carpets be professionally cleaned?
The EPA recommends professional carpet cleaning every 12-18 months. High-traffic areas or homes with pets may benefit from more frequent maintenance to preserve appearance and indoor air quality.
Do you guarantee your work?
Yes, we stand behind our services with a 100% satisfaction guarantee. If you're not completely satisfied with our work, we'll return to address any concerns at no additional charge.
Are your cleaning methods safe for children and pets?
We use safe, environmentally-conscious cleaning solutions and thoroughly rinse all residues. Our technicians explain any necessary precautions and ensure treated areas are completely dry before regular use resumes.
Can you remove pet odors from carpets?
Our specialized enzymatic treatments break down organic matter at its source to permanently eliminate pet odors rather than temporarily masking them with fragrances.
