Business Details
Emergency
services
Professional Cleaning & Restoration Services in Durango, CO
Ultra Steam has been a trusted leader in professional cleaning and restoration services since our founding. Our team of IICRC Certified Technicians combines advanced training with eco-friendly methodologies to deliver exceptional results for residential and commercial clients. We specialize in carpet cleaning, water damage restoration, mold remediation, and biohazard cleanup, utilizing state-of-the-art equipment and patented processes to ensure thorough, safe, and sustainable outcomes. With over 50 years of combined experience, we prioritize customer satisfaction through transparent communication, upfront pricing, and meticulous attention to detail.Our commitment to green cleaning practices eliminates harmful chemicals while maintaining superior effectiveness, as evidenced by our partnerships with major carpet manufacturers and recognition in the industry. We serve Durango, Bayfield, and Hesperus with 24/7 emergency availability, offering free consultations and warranties on all services. Our reputation for integrity and excellence is reflected in numerous client testimonials praising our professionalism, responsiveness, and transformative results.
Services
Carpet Cleaning
Water Damage Restoration
Mold Remediation
BioHazard Cleanup
Crime Scene Cleaning
Stone & Tile Cleaning
Wood Floor Refinishing
Fire Damage Restoration
Highlights and features
- We employ IICRC Certified Technicians with over 50 years of combined experience
- Our green cleaning methods eliminate harmful chemicals while maintaining effectiveness
- We provide upfront quotes with no hidden costs or surprises
- We offer free carpet audits and spot warranties up to 3 years
- Our rotary jet extraction system removes 99% of dirt and residue
Associations and certifications
- IICRC
- CleanTrust
What people say
Exceptional service
Brand new carpets
Professional and caring
Thorough inspection
Amazing job
Services
Carpet Cleaning
Our rotary jet extraction system removes deep-seated dirt while preserving carpet fibers. Using eco-friendly solutions and HEPA-filtered equipment, we restore carpets to like-new condition with 30-day to 3-year spot warranties. Technicians move furniture, protect walls, and use specialized tools for edges and high-traffic areas.
Water Damage Restoration
24/7 emergency response with industrial drying equipment and moisture mapping technology. Certified technicians extract water, dry structures completely, and prevent mold growth using thermal imaging and hygrometer readings. We coordinate with insurance companies for seamless claims processing.
Mold Remediation
IICRC-certified specialists contain affected areas with negative air pressure chambers, HEPA vacuuming, and antimicrobial treatments. We identify moisture sources, remove contaminated materials, and conduct third-party testing to ensure complete remediation. Services include attic and crawl space cleanup.
BioHazard Cleanup
Trained professionals handle rodent droppings, sewage backups, and infectious materials using OSHA-compliant PPE. We decontaminate surfaces with EPA-registered disinfectants, dispose of biohazard waste properly, and restore habitable conditions while following strict safety protocols for occupants and workers.
Crime Scene Cleaning
Certified bio-remediation specialists provide compassionate cleanup of bloodborne pathogens and biological materials. We follow strict containment procedures, use hospital-grade disinfectants, and offer emotional support while restoring properties to safe, livable conditions with discretion and respect.
People
Richard Carpenter
Master Fire and Smoke Restorer
With over 20 years of experience, Richard leads complex restoration projects. He holds multiple IICRC certifications and personally oversees quality control for fire, water, and mold remediation services while managing insurance coordination.
Justin Thomas
Founder
Justin established Ultra Steam's commitment to green cleaning technologies. He maintains industry partnerships and ensures all technicians receive ongoing training in the latest restoration methodologies and safety protocols.
Nicole Ashton
Co-Founder
Nicole manages client relations and service quality assurance. She developed the company's customer satisfaction guarantee and oversees the implementation of eco-friendly cleaning standards across all operations.
Dustin Theobold
Certified Cleaning Specialist
Dustin provides hands-on service for upholstery and specialty cleaning projects. Certified in advanced cleaning techniques, he educates clients about maintenance practices and demonstrates equipment during service calls.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 water damage restoration and biohazard cleanup services with immediate response available through our emergency line.
Are your cleaning methods safe for children and pets?
Our green cleaning solutions contain no harsh chemicals or VOCs, making them safe for families, pets, and individuals with chemical sensitivities.
How do you handle insurance claims?
We work directly with insurance companies, providing documentation and handling billing for covered services while keeping clients informed throughout the claims process.
What sets your carpet cleaning apart?
Our rotary jet extraction removes 99% of dirt and residue, followed by HEPA vacuuming and protective treatments that extend carpet lifespan with spot warranties up to 3 years.
Can you restore water-damaged wood floors?
Yes, we use specialized drying techniques to salvage wood floors, including moisture mapping and controlled drying systems to prevent warping and structural damage.
Do you guarantee mold removal results?
We guarantee complete mold remediation verified by independent third-party testing, with follow-up services included if regrowth occurs from the same moisture source.
