Business Details
37 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
Cleaning & Restoration Specialist is a family-owned business founded in 1989 by Tom and Yolanda Lott, dedicated to providing reliable restoration services in San Antonio. With over 30 years of experience, we specialize in water, fire, mold, and sewage damage restoration, prioritizing customer care and integrity. Our team of IICRC-certified technicians uses advanced equipment to deliver efficient solutions for residential and commercial properties. We operate 24/7, ensuring immediate response to emergencies while maintaining transparency and personalized service.Our dual licensing in mold inspection and remediation allows us to address both visible damage and underlying moisture issues. We treat every client like family, combining technical expertise with compassionate support to restore properties and peace of mind. Our commitment to community values and industry standards has established us as a trusted leader in the restoration industry. We emphasize clear communication, no hidden costs, and thorough post-service follow-ups to ensure client satisfaction.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Sewage Backup Cleanup
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency response for immediate assistance.
- Our team is IICRC certified with advanced training.
- Dual licensed by the state of Texas for mold inspection and remediation.
- Family-owned with personalized service since 1989.
- Utilize advanced equipment for efficient restoration.
Associations and certifications
- IICRC
- Texas Mold Inspector
- Texas Mold Contractor
What people say
Quick to respond
Very professional
Exceeded expectations
24/7 assistance
Compassionate team
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies like burst pipes, flooding, and appliance malfunctions. We deploy IICRC-certified technicians 24/7 to extract water, dry affected areas, and prevent mold growth. Using industrial-grade equipment, we restore properties to pre-damage condition while guiding clients through insurance processes and offering transparent timelines.
Fire Damage Restoration
Fire damage restoration includes smoke and soot removal, structural repairs, and odor elimination. Our team secures properties immediately after fire incidents, using specialized tools to clean surfaces and restore functionality. We coordinate with insurance providers and prioritize safety protocols to ensure thorough cleanup of hazardous residues, returning homes and businesses to habitable states.
Mold Remediation
Mold remediation involves identifying moisture sources, containing spores, and sanitizing affected areas. Our Texas-licensed specialists use HEPA vacuums and antimicrobial treatments to eliminate mold safely. We address underlying water issues to prevent recurrence and provide post-remediation air quality testing for residential and commercial clients.
Sewage Backup Cleanup
Sewage backup services handle hazardous waste removal and decontamination. Our technicians wear protective gear to extract sewage, disinfect surfaces, and replace damaged materials. We follow strict EPA guidelines for waste disposal and use antimicrobial solutions to eliminate pathogens, ensuring properties meet health and safety standards after restoration.
People
Tom Lott
Co-Founder
Tom Lott, a San Antonio native, founded the company in 1989. He holds dual Texas licenses for mold inspection and remediation. With over 30 years in the industry, he leads operations with a focus on integrity and client care.
Yolanda Lott
Co-Founder
Yolanda Lott co-founded the business after a career in insurance. She manages customer relations and ensures operational efficiency. Her attention to detail and empathy shape the company's client-centric approach.
Jim Saunders
Field Supervisor
Jim Saunders oversees field operations with 44 years of service experience. He trains staff on safety protocols and client communication, ensuring consistent service quality across all restoration projects.
Nathaniel Zavala
Billing Specialist/Technician
Nathaniel Zavala combines fieldwork with billing expertise. He trains new technicians on damage assessment and collaborates with insurance adjusters to streamline claims processing for clients.
George Cano
Crew Lead
George Cano leads restoration crews with a customer-focused approach. He coordinates on-site work, ensuring timely project completion while maintaining clear communication with property owners.
Questions
What types of restoration services do you offer?
We provide water damage, fire damage, mold remediation, and sewage backup services for residential and commercial properties in San Antonio and surrounding areas.
Are your technicians certified?
Yes, our team includes IICRC-certified professionals with dual licensing in mold inspection and remediation by the state of Texas.
How quickly can you respond to emergencies?
We offer 24/7 emergency services and typically arrive within an hour of receiving a call for urgent restoration needs.
Do you work with insurance companies?
Yes, we assist clients with insurance claims documentation and collaborate directly with adjusters to simplify the reimbursement process.
What areas do you serve?
We operate in San Antonio and nearby communities including Alamo Heights, Olmos Park, Terrell Hills, and Shavano Park.
How do you ensure safety during mold removal?
We use HEPA filtration, containment barriers, and EPA-registered antimicrobials to safely eliminate mold while protecting occupants and workers.
