Business Details
25 Years
experience
Professional Residential & Commercial Cleaning Services in Maple Valley
Since 2001, Upper Crust Cleaning has been dedicated to delivering exceptional residential and small commercial cleaning services in the Greater Maple Valley area. Our commitment to quality, consistency, and integrity has earned us a 5-star reputation and a loyal customer base that values our personalized approach. We prioritize eco-friendly practices, using premium green cleaning products to ensure the health of our clients and the environment. Our team of trained professionals is assigned consistently to build trust and meet individual client preferences, with a 24-hour satisfaction guarantee for any concerns.With over two decades of experience, we combine deep industry knowledge with a client-centric philosophy, fostering long-term relationships that reflect our dedication to excellence. Our rigorous training programs and refusal to use subcontractors ensure accountability and reliability, while our referral rewards program underscores the trust our clients place in our services. We take pride in being a locally owned business that values both our customers and employees, creating a sustainable model that benefits all stakeholders.
Services
Revolving Cleaning
Deep Cleaning
Move In/Out Cleaning
Commercial Cleaning
Organizational Services
Party/Holiday Help
Hourly Cleaning
Specialized Cleaning
Gift Certificates
Details
- Year established: 2001
Highlights and features
- We assign the same trained cleaner for consistent service quality.
- We use only premium green cleaning products for health and sustainability.
- We guarantee customer satisfaction with 24-hour issue resolution.
- We maintain full transparency with no subcontractors or hidden fees.
- Our team has an average client relationship duration of seven years.
What people say
5-star rating
Loyal customers
Exceeded expectations
Prompt and efficient
Trustworthy staff
Services
Revolving Cleaning
Our recurring cleaning services include weekly, bi-weekly, and monthly options tailored to your schedule. Each client receives consistent housekeeper assignments to ensure familiarity with personal preferences. This service maintains long-term cleanliness and organization for busy households.
Deep Cleaning
Comprehensive deep cleaning targets hard-to-reach areas and high-traffic zones with specialized attention. Ideal for seasonal maintenance or preparing for special events, this service restores your space to optimal cleanliness using eco-friendly products.
Move In/Out Cleaning
Thorough cleaning solutions for property transitions, covering all surfaces and fixtures before occupancy changes. Our checklist ensures compliance with rental agreements and prepares spaces for new residents or tenants.
Commercial Cleaning
Tailored cleaning services for small commercial spaces, maintaining professional environments that reflect your business standards. We accommodate office hours and specific facility requirements for minimal disruption to operations.
Organizational Services
Customized organization solutions for homes and offices, focusing on efficient storage and decluttering. Our team implements practical systems to maintain order and maximize usable space in residential environments.
People
Marie Stone
Owner & Managing Director
Founded Upper Crust Cleaning in 2001. Certified health coach with expertise in efficiency and organizational systems. Leads company vision while maintaining commitment to client satisfaction and team development.
Shoshannah Harrison
Office Manager
Manages daily operations and client relations. Joined the company in 2014, left briefly, and returned to her current role. Ensures smooth administrative functions and staff coordination.
Rachel Paulsen
Sales & Marketing
Handles scheduling, payroll, inventory, and marketing initiatives. Joined in 2018, supporting both office operations and cleaning services while maintaining local community connections.
Kris Granlund
Master House Cleaner
Longest-tenured cleaner since 2004. Known for exceptional client relationships and attention to detail. Balances cleaning expertise with community involvement and family commitments.
Courtney Raymond
Master House Cleaner
Joined in 2021, bringing dedication to outdoor activities and local community ties. Provides personalized cleaning services while maintaining strong client communication and satisfaction.
Questions
What areas do you service?
We serve Maple Valley, Black Diamond, Ravensdale, Covington, and Kent, Washington.
Do you use eco-friendly products?
Yes, we exclusively use premium green cleaning products for all services.
Can I request the same cleaner regularly?
We assign consistent housekeepers for recurring service customers to build trust and familiarity.
What if I'm dissatisfied with service?
Contact us within 24 hours for prompt resolution of any concerns or issues.
Do you offer commercial cleaning?
Yes, we provide tailored cleaning solutions for small commercial spaces and offices.
How are cleaning prices determined?
Our starting rate is $165 per visit, with customized pricing for specialized services.
