Business Details
40 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Rochester NY
Chem-Dry of Rochester & The Finger Lakes has been delivering superior cleaning solutions since 1986, specializing in carpet, upholstery, and area rug cleaning. Our patented Hot Carbonating Extraction process penetrates deep into fibers to remove allergens and dirt, using 80% less water than traditional steam cleaning. Locally owned and operated, we prioritize community trust, non-toxic solutions, and rapid drying times to enhance home health.Our technicians undergo extensive training to ensure quality service, and we back our work with a 100% satisfaction guarantee. We serve residential and commercial clients across Monroe, Ontario, and Wayne Counties, NY, with 24/7 availability for emergencies.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Urine Removal
Area Rug Cleaning
Commercial Cleaning
Wood Floor Cleaning
Tile & Grout Cleaning
Mattress Cleaning
Granite Renewal
Leather Cleaning
Details
- Year established: 1986
Highlights and features
- We use a patented, low-moisture cleaning process developed in 1986 for deeper, longer-lasting results.
- Our non-toxic, FDA-approved solutions are safe for children and pets.
- 24/7 emergency service available for urgent cleaning needs.
- Locally owned and operated with technicians trained in specialized cleaning techniques.
- CRI-certified equipment ensures industry-leading dirt and allergen removal.
Associations and certifications
- Carpet and Rug Institute (CRI) Seal of Approval
What people say
Look brand new
Professionalism & expertise
Safe for pets and children
Fast response time
No sticky residue
Services
Carpet Cleaning
Our patented carbonation process removes 98% of allergens and dirt from carpets using 80% less water than steam cleaning. Non-toxic solutions ensure safety for families and pets while allowing carpets to dry in 1-2 hours. This method extends carpet lifespan by preventing mold growth and sticky residue buildup.
Pet Urine Removal
P.U.R.T. (Pet Urine Removal Treatment) destroys urine crystals at the source instead of masking odors. The process involves deep extraction, sub-floor treatment, and application of odor-blocking agents to permanently eliminate stains and smells from carpets and padding.
Area Rug Cleaning
We offer on-site and off-site cleaning for all rug types, including antiques and oriental rugs. Gentle washing techniques combined with non-toxic cleaners preserve colors and fibers while removing dirt, allergens, and pet stains. Includes protective treatments to resist future spills.
Tile & Grout Cleaning
Professional cleaning removes years of grime from tile and stone surfaces using pH-neutral solutions. The process includes sealing to protect against stains and water damage, restoring surfaces like granite, ceramic, and travertine to their original appearance while improving indoor air quality.
Commercial Cleaning
Customized cleaning plans for businesses include carpet, upholstery, and tile services with minimal disruption. Our CRI-certified equipment ensures compliance with health standards while extending the life of commercial flooring investments through deep-cleaning methods tailored to high-traffic environments.
People
Jim
Owner
Jim joined Chem-Dry in 2003, working in all operational areas before becoming owner in 2005. A Rochester native, he combines local knowledge with hands-on experience to ensure quality service delivery across residential and commercial projects.
Questions
How often should carpets be professionally cleaned?
Industry experts recommend every 3-6 months, especially for homes with pets, children, or allergy sufferers to maintain indoor air quality.
Is Chem-Dry's method safe for upholstery?
Yes, our carbonation process uses non-toxic solutions that gently remove stains from fabric and leather without damaging fibers or leaving residue.
Do you clean commercial spaces?
We offer customized cleaning plans for offices, hotels, and retail spaces with scheduling options to minimize business disruption.
Can pet urine odors be completely eliminated?
Our P.U.R.T. treatment breaks down urine crystals at the molecular level, permanently removing both stains and odors rather than masking them.
What areas do you service?
We serve Monroe, Ontario, and Wayne Counties, NY, including Rochester, Canandaigua, and surrounding communities with 24/7 emergency availability.
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