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Welch Chem-Dry Welch Chem-Dry
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Business Details
41 Years
experience
Emergency
services
Trusted Carpet Cleaning in Rochester, NY
We are a locally owned and operated business specializing in high-quality carpet cleaning services. Our team is dedicated to providing top-notch cleaning solutions for both residential and commercial spaces.

With years of experience, we know how to handle all types of carpets, from delicate fabrics to high-traffic areas. We use eco-friendly products and advanced cleaning methods to ensure your carpets look their best and last longer.

Our services include deep cleaning, stain removal, odor elimination, and more. We pride ourselves on attention to detail and guarantee customer satisfaction.

Whether you need a one-time cleaning or regular maintenance, we are here to help. Our friendly and professional staff are always ready to assist with any questions or concerns.

We aim to make your home or office a cleaner, healthier environment. Trust us to provide the best carpet cleaning experience. We are committed to making your carpets fresh, clean, and inviting.

Let us handle your carpet cleaning needs so you can enjoy a spotless space.
Services
Carpet Cleaning Pet Urine Removal Upholstery Cleaning Wood Floor Cleaning Area Rug Cleaning Tile & Grout Cleaning Leather Restoration Commercial Cleaning Allergy Relief Services Stain Protection
Served areas
  • Rochester, New York
Details
  • Year established: 1985
  • Licensed
  • Insured
Highlights and features
  • 24+ years of local service with industry-leading expertise
  • Certified technicians using patented Hot Carbonating Extraction technology
  • Satisfaction guaranteed with follow-up support
  • Eco-friendly solutions safe for kids and pets
  • Allergen reduction proven by independent lab studies
Associations and certifications
  • ISO 9001
  • ISO 14001
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
Faster drying Allergen reduction Pet odor removal Professional staff Eco-friendly
Website
Services
Carpet Cleaning
Choose our carpet cleaning service in Rochester, NY for a deep, fast-drying clean. Our Hot Carbonating Extraction (HCE) process ensures your carpets are safe for kids and pets, with a long-lasting clean that dries in 1-2 hours.
Area Rug Cleaning
Our expert rug cleaning service is designed to remove dirt and dust from both fine and area rugs. Whether it's a basic area rug or a rare Persian or Oriental rug, we are trained to handle it with care. We utilize specialized tools and equipment suited for various rug materials, including synthetic, wool, cotton, and silk. Our services are available for both residential and commercial spaces.
Upholstery Cleaning
Our upholstery cleaning service in Rochester, NY is ideal for both residential and commercial clients. We ensure your furniture gets a deep clean while protecting it from damage during the process.
Questions
How does carbonation cleaning work?
Carbonated solutions penetrate deep into fibers, lifting dirt to the surface for extraction without excessive water use.
Is the cleaning process safe for pets?
Yes, our non-toxic solutions are child and pet-safe, with no harsh chemicals or residual soaps.
How long does carpet drying take?
Typically 1-2 hours due to low-moisture application, compared to 1-2 days for steam cleaning.
Can pet urine odors be permanently removed?
Our P.U.R.T. treatment breaks down urine crystals at the molecular level for permanent odor elimination.
Do you service commercial properties?
Yes, we offer customized cleaning plans for offices, hotels, and retail spaces with minimal disruption.
What allergens do you remove?
Independent testing confirms 98% reduction of cat/dog dander and dust mite matter in carpets and upholstery.
Reviews (21)
Bob Morante
Sep 10, 2024 Report
It was easy to get an appointment and the technician came at the time they said. He was very efficient and appears to have done a good job.
Diana Valenti
Aug 27, 2024 Report
On-time, professional, and courteous! Our carpets look awesome and I would definitely recommend Chem Dry's services!
Kristen Proehl
Aug 23, 2024 Report
They are always great to work with! On-time and professional. Appreciate their coupons and the quick drying time of their products. I've also used their upholstery cleaning, which is also fantastic. Thanks again! Services Upholstery cleaning, General carpet cleaning.
Betsy Collins
Aug 20, 2024 Report
This was my first time using their services. I was very pleased. Great communication, professional and my carpets look beautiful! I would highly recommend them!
Michelle Hogg
Jun 28, 2024 Report
.never disappoints. I have used Welch Chem-Dry for my sofa and chaise a couple times, and am definitely scheduling an appointment for my carpet too. Tony was so nice and did a wonderful job! Highly recommended.
Paige Camp
Jun 13, 2024 Report
We cannot say enough good things about this service. The technician was professional and paid attention to every detail. We are super happy with how the carpets turned out. Highly, highly recommend.
Jane Struble
Jun 11, 2024 Report
Ben & Ryan were prompt, polite, friendly, professional and did a great job quickly. Very pleased and would recommend their services
Carol Schell
Apr 30, 2024 Report
Paul Franklin did a wonderful job on my wool area rug. The colors are so much more vibrant and the rug smells great and feel so good. I highly recommend Welch Chem Dry to anyone who's carpet needs cleaning! Thanks for the wonderful service.
Margaret Albert
Nov 27, 2023 Report
Brendan did a terrific job cleaning my off-white sofa and explained everything he was going to do. I'm thrilled with the outcome and will certainly use this company again in the future! Services Upholstery cleaning.
Kristen Burhans Riley Wheaton
Nov 22, 2023 Report
Chem Dry came and cleaned our tiles and grout in our kitchen. The transformation was incredible. Not only was Brandon on time but he explained everything that he was going to do, how long it would take and what the cost was all up front. We will definitely have them back to perform this service in the future.
Louis Damico
Aug 25, 2023 Report
Great work, guy was quick n thorough would recommend this company to anyone lookin for work done. Will def be continuing business with them Services Carpet steam cleaning.
Benjamin Gratto
Aug 18, 2023 Report
These guys were great! We had 12k square feet of carpet to get done in my office building on a tight schedule. They got in done in 5 hours, and it only took a couple of hours to dry! They performed flawlessly, Our carpet had never been cleaned professionally, so I was skeptical on what could be done. Dirt and stains I thought were permanent, gone in seconds! I would recommend this business for your commercial needs.
Carl Fitzsimmons
May 16, 2023 Report
We just purchased a 23 year old RV and wanted to have a professional cleaning performed due to easily visible stains, carpet coloring, ground in dirt, stains and upholstery cleaning as well. I cannot say enough for the work Brendan performed. He really did an excellent job. The difference between before and after was amazing. The previous musty odor is now gone and he completed by applying a protectant so hopefully this help in maintaining all aspects.

The only problem is now that everything is clean and looking so good we do not want to walk or sit down. All kidding aside. There is a cost associated however I am certain that if you see what he did verses what there was that there is no way I would have come close to accomplishing what he did and most certainly not at the quality. For us combined with the time saved and the awesome results this simply was worth it.

If I had pics I would send them but the email did not include the pics. I mean it when I say it comparing before and after pictures is worth a thousand words. Thanks again Brendan. Now we can travel this summer and enjoy.
Linda Beck
May 14, 2023 Report
I was totally satisfied with my carpet cleaning experience with Welch Chem-Dry. The technician was efficient and friendly and the carpet, though quite old, looked clean afterwards.
Karen Haight
Sep 20, 2022 Report
My carpets are very old. Zach did a great job with what he had to do. Plus, it smells really clean! Thank you. Services General carpet cleaning.
Lauren Frye
Jul 27, 2022 Report
Excellent job! Technician recommended a less expensive alternative which included a significant saving. Great experience. Services Area rug cleaning.
Carol H.
Mar 30, 2022 Report
Very pleased with the results of the cleaning. We have a dog that loves to mark in a certain room of the house. The spots all came out and the room smells and looks so clean! Also the dog is no longer allowed in the room! The team did a great job. We are very pleased. Services General carpet cleaning, Pet stain and odour removal.
Al Harrison
Jul 03, 2021 Report
Arrived very promptly. Did a fine job. Representatives were friendly and efficient Services Upholstery cleaning, Area rug cleaning.
Ron Manning
Nov 13, 2020 Report
Great job! Extremely professional, pays attention to all the details! Looking forward to doing business with them again.
Jodi C.
Jun 27, 2018 Report
Thank you! This company helped me with a jump when I had a dead car battery today! Thank you for taking the time to help a complete stranger.
Anita
May 24, 2015 Report
I had Welch Chem-Dry clean my carpets in November 2014. They came out fabulous. I have light tan carpet throughout the house which is difficult to keep clean. After they came through, the carpets looked like they were brand new! I am looking forward to having them clean them again this year. It's long overdue but I know I can trust the results.