Business Details
8 Years
experience
Premium Carpet & Rug Cleaning Services in Salt Lake City
Platinum Cleaning & Restoration is a professional, full-service company dedicated to delivering the highest quality cleaning solutions for carpets, rugs, upholstery, and natural stone surfaces. With over a decade of combined experience in the cleaning and restoration industry, our team specializes in advanced techniques for maximum soil removal while preserving the integrity of fine fabrics and flooring. We are certified by the IICRC and utilize state-of-the-art equipment to ensure consistent, reliable results.Our 12-step cleaning process for carpets and upholstery, combined with specialized in-plant rug cleaning systems, reflects our commitment to technical excellence. We guarantee 100% customer satisfaction through transparent communication, proven methodologies, and comprehensive post-service inspections. Our reputation is built on referrals from leading carpet retailers, interior designers, and realtors who trust our expertise in handling complex cleaning challenges.
Services
Carpet Cleaning
Area Rug Cleaning
Upholstery Cleaning
Natural Stone Cleaning
Pet Stain Removal
Details
- Year established: 2018
Highlights and features
- We offer 12-step cleaning process for maximum soil removal
- Our team holds multiple IICRC certifications
- We use advanced truck-mounted hot water extraction equipment
- We provide 100% satisfaction guarantee
- Our technicians receive specialized training in fabric protection
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our 12-step carpet cleaning process combines commercial pre-vacuuming, specialized pre-treatments, and pH-balanced extraction to remove maximum soil without damaging fibers. We use truck-mounted equipment for deep cleaning while maintaining proper moisture levels. Post-grooming and high-velocity drying ensure optimal results that extend carpet lifespan and maintain manufacturer warranties.
Area Rug Cleaning
We provide in-plant cleaning for oriental and area rugs using an eight-step system that includes dry soil removal, pH-specific treatments, and controlled drying. Our facility handles delicate fibers with specialized tools that protect weave integrity while eliminating embedded soils. Post-cleaning inspection ensures complete restoration of appearance and texture.
Upholstery Cleaning
IICRC-certified technicians perform fabric-specific cleaning using pH-balanced solutions and controlled extraction. Our 12-step process includes content testing, spot removal, and fiber protection application. We restore delicate upholstery while maintaining fabric integrity through proper grooming and drying techniques that prevent moisture-related damage.
Natural Stone Cleaning
Our technicians use diamond grinding and pH-specific solutions to restore marble, travertine, and granite surfaces. The process includes etch mark removal, honing, polishing, and professional sealing. We employ dust-containment systems during mechanical resurfacing and apply protective sealers that maintain stone aesthetics while enhancing durability against daily wear.
Pet Stain Removal
We use enzymatic treatments to break down urine proteins and remove alkaline salt deposits that cause persistent odors. Our multi-step process includes carpet extraction, subfloor treatment, and protective barrier application. We address both visible stains and hidden bacterial growth to permanently eliminate odor sources while protecting flooring materials.
People
Andy Fuentes
Owner
Andy Fuentes brings extensive project management experience from the cleaning and restoration industry. He founded Platinum Cleaning & Restoration to address market gaps in premium service delivery. His leadership focuses on technical excellence and customer satisfaction through continuous staff training and investment in advanced cleaning technologies.
Questions
What areas do you service?
We serve Salt Lake City and surrounding areas including Layton, Bountiful, South Jordan, Sandy, Draper, Provo, and Park City.
Are your technicians certified?
All our technicians hold multiple IICRC certifications in carpet, upholstery, and stone cleaning, with ongoing professional development.
Do you offer protection treatments?
We apply Maxim Fiber Protection to carpets and Fine Fabric Protector to upholstery to resist stains and extend cleaning longevity.
How do you handle pet stains?
We use enzymatic treatments to completely break down urine proteins and remove odor-causing salt deposits from carpets and subfloors.
What equipment do you use?
We use truck-mounted hot water extraction systems, diamond grinding tools for stone, and specialized portable equipment for commercial applications.
Do you guarantee your work?
We offer a 100% satisfaction guarantee with free return visits if you're not completely satisfied with our cleaning results.
