Business Details
40 Years
experience
Emergency
services
Expert Carpet Stone Tile & Wood Cleaning Services in Lake Forest, CA
Since 1986, Mastercare Protection-Cleaning has been a trusted provider of comprehensive cleaning, restoration, and maintenance services across Southern California. Our reputation is built on decades of delivering exceptional results for esteemed clients through a combination of advanced techniques, specialized equipment, and a team of highly trained professionals. We prioritize customer satisfaction by treating every property with care and respect, ensuring meticulous attention to detail in every project. Our expertise spans commercial and residential spaces, with a focus on preserving the longevity and appearance of carpets, natural stone, tile, wood, and other surfaces.Through continuous training and innovation, we maintain industry-leading standards while offering customized maintenance plans tailored to individual client needs. Our emergency response team provides rapid, minimally invasive solutions for water damage and mold remediation, restoring properties to their original condition. With a culture rooted in honesty, reliability, and hard work, we remain committed to exceeding expectations through personalized service and a dedication to quality that has defined our company for over three decades.
Services
Carpet Cleaning
Stone Restoration
Tile & Grout Cleaning
Wood Floor Maintenance
Emergency Water Damage Repair
Mold Remediation
Upholstery Cleaning
Area Rug Cleaning
Natural Stone Polishing
Commercial Floor Maintenance
Details
- Year established: 1986
Highlights and features
- We offer 30+ years of specialized expertise in flooring restoration and maintenance.
- Our technicians undergo extensive training on eco-friendly cleaning methods and equipment.
- We provide customized maintenance plans tailored to property-specific needs and budgets.
- Our minimally invasive emergency protocols preserve structural integrity during water damage restoration.
- We maintain 24/7 availability for urgent water damage and mold remediation services.
What people say
Unmatched attention to detail
Willing to go the extra mile
Highest quality cleaning services
Professional and knowledgeable team
Excellent emergency response
Services
Carpet Cleaning
Our truck-mounted hot water extraction method removes 97% of moisture while eliminating bacteria and soil buildup. Using eco-friendly detergents and commercial-grade equipment, we restore carpets to like-new condition while extending their lifespan. Our technicians receive ongoing training to handle all fiber types and address specific staining challenges effectively.
Stone Restoration
Specialized restoration for natural stone surfaces including marble, limestone, and granite. Our trained technicians use appropriate honing and polishing techniques for each stone type, maintaining structural integrity while restoring original luster. Annual maintenance plans help preserve investment in high-value stone surfaces.
Tile & Grout Cleaning
Deep cleaning of ceramic and porcelain tile grout lines using professional-grade equipment. We apply high-quality sealers to protect against staining and bacterial growth. Our process includes training for ongoing maintenance to maintain clean, sanitary tile surfaces between professional cleanings.
Emergency Water Damage Repair
24/7 response for water damage emergencies utilizing minimally invasive dry-in-place protocols. Our IICRC-certified technicians implement containment systems for mold remediation and perform complete structural drying without unnecessary demolition, restoring properties to pre-damage condition efficiently.
Wood Floor Maintenance
Restoration and maintenance services for interior and exterior hardwood floors and furniture. We specialize in preserving wood's natural beauty through proper sealing techniques and periodic refinishing, protecting against weathering, cracking, and color loss while maintaining structural integrity.
People
Don DePue
President
With over three decades of leadership, Don DePue oversees operations while maintaining our founding commitment to quality and customer satisfaction through continuous innovation and staff development.
Brett DePue
Business Development Manager
Brett manages client relationships and business growth, leveraging industry expertise to expand our service offerings while maintaining strict quality control standards for all projects.
Lisa Young
Office Operations Coordinator
Lisa ensures seamless day-to-day operations, coordinating between field technicians and clients to maintain efficient service delivery and timely communication throughout project lifecycles.
Mike Hill
Stone Division Manager
Mike leads our stone restoration team with specialized expertise in natural stone care, overseeing training programs and ensuring proper techniques for different stone compositions and applications.
Rodolfo Gonzalez
Senior Tile & Grout Lead Technician
As lead tile specialist, Rodolfo supervises grout cleaning operations and technician training, maintaining high standards for both residential and commercial tile restoration projects.
Questions
What areas do you service?
We serve all of Southern California, providing both residential and commercial cleaning and restoration services.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage and mold remediation situations.
What cleaning methods do you use?
We use truck-mounted hot water extraction for carpets and specialized techniques for each surface type, including eco-friendly detergents.
How often should stone floors be maintained?
Most stone surfaces require professional cleaning and honing every 6-12 months depending on usage and foot traffic levels.
Can you restore severely damaged wood floors?
Yes, our technicians specialize in restoring weathered or damaged wood surfaces to their original condition.
Do you work with commercial clients?
We serve numerous commercial clients including office buildings, restaurants, and retail spaces throughout Southern California.
