Business Details
27 Years
experience
Emergency
services
Professional Carpet & Water Damage Solutions in Loveland, OH
Mullins Complete Carpet Care has been a trusted name in flooring solutions since 1999, founded on decades of hands-on experience in the carpet cleaning and restoration industry. Our owner, Randy Mullins, began his career in the late 1980s with Rainbow International Carpet Cleaning and later built our franchise through Security/Amirkhan, establishing a reputation for excellence. Over 26 years, we have cultivated a loyal customer base, with 90% of clients knowing Randy by name, reflecting our commitment to personalized service. Our team combines cutting-edge technology with proven traditional techniques to deliver superior results in carpet cleaning, water damage restoration, and flooring installations. We prioritize customer satisfaction above all, offering a 100% guarantee on all work and maintaining transparent pricing with no hidden fees.Our expertise extends to both residential and commercial clients, ensuring tailored solutions for every space. With 24-hour emergency services and a 90-minute response time for water damage, we provide peace of mind in critical situations. Our dedication to quality is matched by our focus on education, guiding clients on proper carpet care to extend the life of their investments. Fully licensed and insured, we collaborate with major insurance companies to streamline claims processes for our clients. After a quarter-century in business, we remain passionate about delivering honest, high-quality service that sets industry standards.
Services
Carpet Cleaning
Water Damage Restoration
Laminate Installation
Upholstery Cleaning
Area Rug Cleaning
Emergency Spot Cleaning
Commercial Carpet Care
Floor Repair
24-Hour Emergency Service
New Carpet Sales
Details
- Year established: 1999
Highlights and features
- We offer 26 years of proven expertise in carpet care and water damage restoration.
- Our work comes with a 100% satisfaction guarantee and no hidden charges.
- We provide 24-hour emergency services with a 90-minute response time for water damage.
- Our team uses state-of-the-art equipment combined with time-tested techniques.
- We guarantee transparent pricing with no unexpected fees.
What people say
24/7 emergency response
100% satisfaction guarantee
Professional technicians
Competitive pricing
Eco-friendly methods
Services
Professional Carpet Cleaning
Our advanced hot water extraction method removes deep-seated dirt, allergens, and stains while preserving carpet fibers. We use truck-mounted equipment with 240F water for maximum sanitization. Each service includes pre-treatment, spotting, and rust removal at no extra cost, ensuring a thorough clean that extends carpet lifespan.
Water Damage Restoration
We specialize in rapid water extraction and mold remediation using industrial-grade drying equipment. Our 24-hour emergency service responds within 90 minutes to minimize property damage. Certified technicians follow EPA standards for safe cleanup of sewage backups and flood damage, restoring affected areas to pre-loss condition.
Laminate Flooring Installation
Our premium LVP laminate flooring combines durability with aesthetic appeal for residential spaces. We offer complete installation services including subfloor preparation, self-leveling compounds, and precise fitting. The process transforms spaces with scratch-resistant, easy-maintenance flooring that mimics natural materials like wood and stone.
Upholstery Cleaning
We deep-clean sofas, chairs, and other fabric furniture using specialized equipment that extracts embedded dirt and allergens. Our non-abrasive solutions preserve fabric integrity while eliminating odors and stains. The process rejuvenates upholstery, improving indoor air quality and extending furniture lifespan.
24-Hour Emergency Service
Our rapid response team addresses urgent water damage situations at any hour. With 24/7 availability and a 90-minute arrival guarantee, we mitigate damage through immediate extraction, drying, and mold prevention. This service prevents structural issues and minimizes disruption to homeowners and businesses.
People
Randy Mullins
Owner
With 26 years in the industry, Randy founded our company after working with Rainbow International and building a franchise. He personally oversees all projects, combining technical expertise with a commitment to customer relationships. His hands-on approach ensures every job meets our high standards.
Questions
Is your technician experienced?
Yes, our owner Randy has 26 years of hands-on experience in carpet care and water damage restoration.
Do you charge extra for furniture moving?
No, furniture moving is included in our pricing with no additional fees.
What areas do you serve?
We primarily serve Loveland, OH, and surrounding areas for residential and commercial needs.
Do you offer emergency services?
Yes, we provide 24-hour emergency water damage restoration with a 90-minute response time.
Are your cleaning methods safe for pets and children?
We use eco-friendly, non-toxic solutions that are safe for families and pets.
Do you work with insurance companies?
Yes, we collaborate with major insurance providers to simplify claims for water damage restoration.
