We couldn't be happier with Tim and his services! Highly effective, trustworthy, honest and fairly priced. Plus he actually takes pride in his work, which is almost non existent nowadays. Anyone looking for an outstanding company in the drainage/plumbing field, should look no further than Drains Inc. Thanks again Tim! I had Drains Inc. perform two projects.
The first was to replace a old clay sewer line from the house to the septic tank that had broken. The second was to hydro plug a septic line and abandon a pit that was a remnant of a old 1950s era septic system. Both jobs were done quickly and at a reasonable price. Tim the owner is very responsive, & knowledgeable. When a small issue arose from some concrete settling while curing Tim took care of it as soon as the weather allowed.
This speaks to his desire to make sure his clients are satisfied with the quality of work. I would highly recommend his services. I called this company going through the list from my Yelp search. I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls.
The first was to replace a old clay sewer line from the house to the septic tank that had broken. The second was to hydro plug a septic line and abandon a pit that was a remnant of a old 1950s era septic system. Both jobs were done quickly and at a reasonable price. Tim the owner is very responsive, & knowledgeable. When a small issue arose from some concrete settling while curing Tim took care of it as soon as the weather allowed.
This speaks to his desire to make sure his clients are satisfied with the quality of work. I would highly recommend his services. I called this company going through the list from my Yelp search. I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls.
Services
I called this company going through the list from my Yelp search.
I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls.
However, Drains Inc (Tim) called me back about an hour after those calls and despite mentioning that I booked an appointment with someone else, he did not rush to hang up and go about his day.
Tim spoke to me for 15 minutes and asked about my issue and gave me some really great advice to save me money.
I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls.
However, Drains Inc (Tim) called me back about an hour after those calls and despite mentioning that I booked an appointment with someone else, he did not rush to hang up and go about his day.
Tim spoke to me for 15 minutes and asked about my issue and gave me some really great advice to save me money.
Good plumbers are hard to find, Tim was recommended another plumber who was out of town.
Tim gave us an estimate over the phone, every thing was done right the first time.
They arrived on time, rodded the mainline to the street, cleared out all the roots, returned a full flow, cleaned up, gave us a 6 month guarantee and didn't charge us a penny more than the quoted price.
Almost all of the plumbers we get try to get us to replace our pipe for thousands of dollars claiming its broken, good plumbers just do their job without any hassles.
Tim gave us an estimate over the phone, every thing was done right the first time.
They arrived on time, rodded the mainline to the street, cleared out all the roots, returned a full flow, cleaned up, gave us a 6 month guarantee and didn't charge us a penny more than the quoted price.
Almost all of the plumbers we get try to get us to replace our pipe for thousands of dollars claiming its broken, good plumbers just do their job without any hassles.
Tim (owner) and Adam (apprentice) came out and kicked butt.
My house is a relatively new purchase.
We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard.
And the house is for sale and vacant.
Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done.
Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible.
My house is a relatively new purchase.
We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard.
And the house is for sale and vacant.
Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done.
Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible.
Good plumbers are hard to find, Tim was recommended another plumber who was out of town.
Tim gave us an estimate over the phone, every thing was done right the first time.
They arrived on time, rodded the mainline to the street, cleared out all the roots, returned a full flow, cleaned up, gave us a 6 month guarantee and didn't charge us a penny more than the quoted price.
Almost all of the plumbers we get try to get us to replace our pipe for thousands of dollars claiming its broken, good plumbers just do their job without any hassles.
Tim gave us an estimate over the phone, every thing was done right the first time.
They arrived on time, rodded the mainline to the street, cleared out all the roots, returned a full flow, cleaned up, gave us a 6 month guarantee and didn't charge us a penny more than the quoted price.
Almost all of the plumbers we get try to get us to replace our pipe for thousands of dollars claiming its broken, good plumbers just do their job without any hassles.
My wife and I were having flooding problems in our basement.
Every time we used the toilets or ran the dishwasher or took showers for the past 2 days, the drain hole in the basement would flood.
After being referred to Drains Inc by a plumber, I spoke with Tim over the phone and he was able to come out and take a look the same day.
He took a look around, said I think you have a soft blockage somewhere, grabbed his partner (Adam, I believe his name was) and the rooter cable and went to work.
They were done in a matter of minutes.
Every time we used the toilets or ran the dishwasher or took showers for the past 2 days, the drain hole in the basement would flood.
After being referred to Drains Inc by a plumber, I spoke with Tim over the phone and he was able to come out and take a look the same day.
He took a look around, said I think you have a soft blockage somewhere, grabbed his partner (Adam, I believe his name was) and the rooter cable and went to work.
They were done in a matter of minutes.
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