Business Details
28 Years
experience
Emergency
services
Trusted Forensic Cleaning Services in Webster
Established in 1998 by law enforcement officers Michael Burns and Pete Scorsone, we specialize in bio-hazard cleanup and forensic cleaning services. Our expertise includes homicide, suicide, and unattended death scene remediation, odor mitigation, hoarding situations, and extreme contamination cleanups. We operate 24/7 with an average response time of two hours across New York State and surrounding areas. Our team follows strict state and federal guidelines to ensure complete decontamination and odor elimination. As a law enforcement-owned business, we prioritize restoring normalcy to affected families while maintaining transparency and efficiency.In 2014, Mark Reed expanded our services to include animal waste removal and complete property trash-outs. Since 2020, we've operated as a division of The Steam Police, continuing our commitment to professional, compassionate service. We maintain full insurance coverage and serve as a preferred vendor for multiple insurance companies. Our three decades of experience combine technical expertise with empathetic support for clients during traumatic times. Every cleanup, regardless of size, receives the same rigorous attention to safety and detail.
Services
Crime Scene Cleanup
Hoarding Remediation
Odor Mitigation
Animal Waste Removal
Sharps Disposal
Vehicle Decontamination
Extreme Cleanups
Bio-Hazard Removal
Trash-Out Services
Unattended Death Cleanup
Details
- Year established: 1998
Highlights and features
- We are law enforcement-owned and operated with 25+ years of specialized experience
- Our team follows strict state and federal decontamination guidelines
- We maintain full insurance coverage for client protection
- We offer 24/7 emergency response with rapid deployment capabilities
- Our technicians complete comprehensive bio-hazard remediation training
Services
Crime Scene Cleanup
We provide complete bio-hazard remediation for homicide, suicide, and accidental death scenes. Our technicians follow OSHA and CDC guidelines for bloodborne pathogen removal. Each cleanup includes structural decontamination, odor elimination, and proper bio-waste disposal.
Hoarding Remediation
Our team handles severe hoarding situations with compassion and efficiency. Services include waste removal, deep cleaning, odor treatment, and property restoration. We work with mental health professionals to support affected individuals during the cleanup process.
Animal Waste Removal
We specialize in eliminating animal urine, feces, and nesting materials from residential properties. Our process includes deep cleaning, enzyme treatment, and odor neutralization to restore habitable conditions and prevent disease transmission.
Sharps Disposal
We offer safe collection and disposal of used needles and medical waste. Our technicians use specialized containers and follow strict protocols to prevent needle-stick injuries and ensure regulatory compliance for both residential and commercial clients.
Vehicle Decontamination
Our police vehicle decontamination service removes bio-hazards from squad cars and emergency vehicles. The process includes interior disinfection, upholstery treatment, and air filtration to maintain sanitary working conditions for law enforcement personnel.
People
Michael Burns
Co-Founder
Retired police officer with 25+ years in law enforcement. Recognized the need for specialized bio-hazard cleanup services after responding to multiple traumatic incidents requiring professional remediation.
Pete Scorsone
Co-Founder
Former law enforcement officer who identified critical gaps in post-incident cleanup services during his 20-year police career. Developed initial protocols for safe bio-hazard removal in residential environments.
Mark Reed
Owner
Joined the company in 2009 and acquired ownership in 2014. Expanded service offerings to include hoarding remediation and animal waste removal while maintaining core forensic cleaning operations.
Questions
What types of bio-hazard situations do you handle?
We handle all crime scenes including homicides, suicides, and unattended deaths. We also remediate hoarding situations, animal waste contamination, and sharps disposal scenarios.
Are your services available after regular business hours?
Yes, we provide 24/7 emergency response with technicians available year-round for immediate scene assessment and cleanup.
Do you work with insurance companies?
Yes, we're a preferred vendor for many insurance providers and handle direct billing arrangements for covered claims.
How quickly can you respond to an emergency?
Our average response time is within two hours depending on location across New York State and surrounding areas.
Are your technicians properly trained?
All technicians complete OSHA-compliant bloodborne pathogen training and follow strict decontamination protocols for safety.
What areas do you service?
We primarily serve New York State with extended coverage to surrounding regions for major incidents.
