Business Details
8 Years
experience
Professional Pool Services in Wichita Falls, TX
Founded in 2018, Trophy Pools & Service operates as a customer service company within the pool industry, prioritizing reliability, professionalism, and community trust. Our team of trained, uniformed, and insured professionals specializes in pool cleaning, equipment repair, and maintenance, serving residential clients across Wichita Falls and surrounding areas. With a commitment to transparency, we provide 24/7 communication, live service updates, and a perfect Better Business Bureau rating.Our investment in specialized equipment and focus on customer convenience, including remote service options and detailed post-service reports, sets us apart. We emphasize safety, ethical practices, and maintaining a strong local presence, guided by our core values of honesty, humility, and service to the Wichita County community.
Services
Pool Cleaning
Equipment Repair
Vinyl Liner Replacement
Winter Pool Covers
Hot Tub Repair
Details
- Year established: 2018
Highlights and features
- We offer 24/7 communication with dedicated office staff.
- Our technicians are trained, uniformed, and background-checked.
- We provide live project updates for transparency.
- We carry full commercial liability insurance.
- We have more 5-star reviews than all competitors combined.
Associations and certifications
- Better Business Bureau
What people say
5-star reviews
Professional service
Reliable
Clean vehicles
Excellent communication
Services
Pool Cleaning
Our weekly pool cleaning service includes vacuuming, brushing, chemical balancing, and equipment checks. Technicians use specialized vacuums to protect pool surfaces while ensuring water quality meets safety standards. Clients receive detailed email reports with photos after each visit.
Equipment Repair
We diagnose and fix pump, filter, and automation issues while offering equipment replacement options. Our licensed technicians handle electrical work and recommend trusted partners for structural repairs requiring specialized expertise.
Vinyl Liner Replacement
Our dedicated specialists replace vinyl liners faster than competitors using custom-fit materials. Clients receive live project updates through an online portal tracking installation progress from measurement to completion.
Winter Pool Covers
We install durable, custom-fitted winter safety covers designed to withstand heavy weight. The service includes full project management from ordering to installation, ensuring pool protection during off-season months.
Hot Tub Repair
Our technicians service hot tub heaters, pumps, and control systems while offering deep-cleaning pipe treatments. We maintain water chemistry balance and perform equipment diagnostics to ensure optimal hot tub functionality.
People
Klint Newton
Founder/Owner
Former pastor and Air Force record-holder, Klint founded Trophy in 2018 after personal pool service frustrations. He holds advanced pool equipment certifications and leads with a focus on community service and ethical business practices.
Chase Cummings
General Manager
Chase oversees daily operations with a commitment to customer satisfaction. Known for his approachable leadership style, he ensures seamless service delivery while maintaining Trophy's core values of honesty and professionalism.
Clinton Worthey
Assistant General Manager
Navy veteran Clinton brings management expertise to Trophy's operations. He focuses on process improvement and team development, applying military discipline to enhance service quality and efficiency across all departments.
Thad Smith
Project Technician
Thad specializes in complex pool projects requiring technical precision. His attention to detail ensures installations meet Trophy's high standards for safety and durability while maintaining customer property integrity.
Melissa Newton
Bookkeeper
Melissa manages Trophy's financial operations with meticulous accuracy. Her organizational skills ensure smooth billing processes and financial transparency, supporting the company's commitment to ethical business practices.
Questions
What services does Trophy Pools and Service offer?
We provide pool cleaning, equipment repair, vinyl liner replacement, winter covers, and hot tub maintenance in Wichita Falls and surrounding areas.
Do you offer emergency pool repair services?
We prioritize regular service customers for repairs but do not offer 24/7 emergency services.
How are chemical levels managed during service?
Technicians test water, add necessary chemicals, and provide detailed email reports with pictures after each visit.
Are your technicians licensed and insured?
Yes, all technicians are trained, uniformed, background-checked, and we carry full commercial liability insurance.
What payment methods do you accept?
We accept online payments, Venmo, checks, and cash for all services.
