Business Details
22 Years
experience
Emergency
services
Trusted Carpet & Upholstery Cleaning Services in Fayetteville
Founded in 2004, New Again Carpet Cleaning is a Service-Disabled Veteran-Owned Small Business dedicated to delivering premium cleaning solutions. Our team holds IICRC and CMI certifications, ensuring industry-leading expertise in carpet, upholstery, and air duct cleaning. We prioritize eco-friendly practices using non-toxic products while maintaining OSHA compliance through rigorous safety training.Recognized by the Better Business Bureau and Fayetteville Chamber of Commerce, we combine advanced technology with personalized service to meet residential and commercial needs. Our 24/7 emergency response and satisfaction guarantee reflect our commitment to reliability and customer-centric values.
Services
Carpet Cleaning
Upholstery Cleaning
Air Duct Cleaning
Janitorial Services
Interior Painting
Details
- Year established: 2004
Highlights and features
- IICRC-certified technicians with OSHA-compliant training
- Eco-friendly, non-toxic cleaning products for safety
- 24/7 emergency water and sewage extraction services
- 100% satisfaction guarantee with free re-cleaning
- Veteran-owned business with 20+ years of local expertise
Associations and certifications
- IICRC
- Better Business Bureau
- SDVOSB
What people say
Professional staff
Eco-friendly solutions
24/7 availability
Thorough cleaning
Veteran-owned
Services
Carpet Cleaning
Our IICRC-certified technicians use hot water extraction and eco-friendly solutions to remove deep-seated dirt and stains. Regular maintenance extends carpet lifespan while improving indoor air quality. Commercial clients benefit from flexible scheduling and maintenance packages tailored to high-traffic environments.
Upholstery Cleaning
Safe for all fabric types, our cleaning process removes allergens and bacteria while preserving material integrity. Non-toxic solutions ensure safety for households with children or pets. Post-cleaning protection treatments help maintain freshness between services.
Air Duct Cleaning
HEPA-filtered equipment removes dust, mold, and contaminants from HVAC systems. Improves energy efficiency and indoor air quality for both residential and commercial spaces. Recommended annually or after construction projects to maintain optimal system performance.
Emergency Water Extraction
24/7 rapid response service for water damage mitigation. Industrial pumps and drying equipment minimize structural damage and mold risk. Technicians follow IICRC standards for safe, thorough restoration of residential and commercial properties.
Interior Painting
Sherwin-Williams low-VOC paints create durable, vibrant finishes for residential and commercial spaces. Surface preparation includes patching and priming for flawless results. Custom color matching available to meet client preferences and branding requirements.
People
Jeffrey Houghton
Co-Owner
Former military service member with 20+ years in cleaning industry. Oversees operations and safety compliance. Holds IICRC certifications in cleaning and restoration.
Lisa Houghton
Co-Owner
Manages client relations and business development. Implements eco-friendly practices and quality control. Active in local Chamber of Commerce initiatives.
Questions
What areas do you service?
We serve Fayetteville and surrounding areas in Cumberland County, North Carolina.
Are your cleaning products safe for pets and children?
Yes, all our products are non-toxic and low-VOC for safe indoor environments.
How often should carpets be cleaned?
Residential carpets need cleaning every 12-18 months; commercial spaces require more frequent maintenance.
Do you offer emergency services?
Yes, we provide 24/7 water extraction and emergency cleaning services.
Are you IICRC certified?
All our technicians hold active IICRC certifications in cleaning and restoration.
Can you handle large commercial projects?
Yes, we offer customized maintenance plans for commercial properties with high-traffic areas.
