Business Details
30 Years
experience
Emergency
services
Your Trusted Partner for Carpet & Upholstery Cleaning in Charlotte
Founded in 1996 by Tracy Bowers, SteamWorks Carpet & Upholstery Cleaners began as a commercial flooring cleaning company and expanded to residential services in 2000 under the leadership of Bill and Tracy Bowers. With over 25 years of combined experience, we specialize in carpet cleaning, upholstery cleaning, odor control, and water restoration, holding IICRC certifications in all core services. Our team utilizes truck-mounted hot water extraction for deep cleaning, complemented by portable equipment for high-rise buildings, ensuring thorough results without residue. We prioritize client satisfaction through transparent pricing, no hidden fees, and personalized attention, treating every job as if it were our own. Our commitment to quality has earned us a trusted reputation in Charlotte, with clients relying on us for both emergency and routine cleaning needs.By focusing on detail-oriented service and building long-term relationships, we ensure carpets and furnishings are restored to optimal condition, extending their lifespan and enhancing indoor air quality. Our family-owned business remains dedicated to innovation, employing pet-safe enzymes for odor removal and fabric protectors to maintain results. Clients benefit from direct communication with owners, flexible scheduling, and a proven track record of excellence recognized by local partners like Maid Brigade. SteamWorks Carpet & Upholstery Cleaners continues to serve Charlotte and surrounding areas, combining technical expertise with a client-first approach to deliver outstanding cleaning solutions.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Odor Removal
Area Rug Cleaning
Commercial Cleaning
Details
- Year established: 1996
Highlights and features
- We offer over 25 years of combined experience in carpet and upholstery cleaning.
- Our team holds IICRC certifications in all core services, ensuring industry-standard expertise.
- We provide transparent pricing with no hidden fees or surprises.
- Family-owned operation prioritizes personalized attention and client trust.
- Available for emergency services with rapid response to water damage.
Associations and certifications
- IICRC
What people say
Fantastic job
Professional
Looks new again
Highly recommend
Responsive and attentive
Services
Carpet Cleaning
SteamWorks Carpet & Upholstery Cleaners uses truck-mounted hot water extraction to remove dirt, bacteria, and allergens from carpets. This method ensures thorough cleaning without residue, restoring carpets to a like-new condition while extending their lifespan. Clients receive free on-site quotes and flexible scheduling.
Upholstery Cleaning
We clean fabric sofas, chairs, and loveseats, applying fabric protectors to prolong furniture life. Our process removes stains and allergens, enhancing indoor air quality. Portable equipment allows service in high-rise buildings and residential settings with equal effectiveness.
Pet Odor Removal
Pet-safe enzymes target and eliminate odors rather than masking them. This treatment penetrates deep into fibers to neutralize smells from accidents, leaving homes fresh and hygienic. Safe for pets and children, its ideal for households with animals.
Area Rug Cleaning
Both on-site and off-site cleaning options are available for wool and synthetic rugs. Off-site cleaning thoroughly addresses both sides and fringes, ensuring complete restoration. Clients benefit from expert handling of delicate or valuable rugs.
Commercial Cleaning
Tailored for property management companies, law offices, and high-rises, our commercial cleaning uses portable machines for accessibility. Services improve customer perception and employee health while adhering to manufacturer maintenance guidelines for long-term flooring care.
People
Bill Bowers
Co-Owner
Co-owner of SteamWorks Carpet & Upholstery Cleaners since 2000, Bill Bowers specializes in carpet cleaning, odor control, and water restoration. Certified by the IICRC, he ensures every job meets high standards while offering personalized service to residential and commercial clients.
Tracy Bowers
Co-Owner
Tracy Bowers founded SteamWorks Carpet & Upholstery Cleaners in 1996 and expanded its services to include residential clients. As co-owner, she oversees operations and maintains IICRC-certified practices, combining technical expertise with a commitment to client satisfaction in Charlottes cleaning industry.
Questions
How soon can I walk on my carpet after cleaning?
Most carpets can be walked on immediately after cleaning. We provide plastic shoe covers to protect the area. Avoid walking on carpet protector-treated areas for two hours for optimal results.
How long does drying take?
Synthetic carpets dry in 4-6 hours, while wool rugs may take 6-8 hours. Airflow from fans or HVAC systems accelerates drying. Carpets are never saturated during the cleaning process.
Does weather affect cleaning appointments?
Weather does not impact service quality. Carpets dry within 4-6 hours if heated or air-conditioned. We can reschedule if preferred, but cleaning remains effective during rain or cold weather.
What services does SteamWorks offer?
We provide carpet cleaning, upholstery cleaning, pet odor removal, area rug cleaning, and commercial cleaning. All services use IICRC-certified methods and eco-friendly solutions.
Are there hidden fees?
No hidden fees are ever charged. Prices are explained upfront, and quotes are provided free of charge, ensuring transparency for residential and commercial clients.
