Business Details
28 Years
experience
Trusted Carpet Cleaning Services in Rochester, MN
Exceptional Carpet Care has been a trusted provider of residential and commercial carpet cleaning services in the Rochester area for 26 years. Founded in 1998 by Troy Mickelson, our business combines extensive industry experience with advanced cleaning technologies to deliver exceptional results. We specialize in truck-mounted carpet cleaning and utilize encapsulation technology, ensuring deep cleaning with minimal disruption to our clients. Our commitment to transparency and quality is demonstrated through free sample cleanings and the use of DuPont Carpet Protector to extend the life of carpets. We prioritize customer satisfaction by avoiding hidden fees and bait-and-switch tactics, maintaining a reputation for reliability and professionalism.With a focus on family values and community relationships, we offer personalized service tailored to each client's needs. Our dedication to continuous improvement and customer-centric approach has earned us numerous positive testimonials and long-term client relationships. By investing in high-quality equipment and eco-friendly solutions, we ensure efficient, sustainable cleaning practices. Our team's expertise in handling challenging stains and commercial spaces sets us apart in the industry. We provide comprehensive care instructions post-cleaning to maintain optimal carpet condition. This combination of experience, technology, and customer focus has established us as a leader in the local carpet cleaning market.
Services
Residential Carpet Cleaning
Commercial Carpet Cleaning
Encapsulation Technology
DuPont Carpet Protector
Free Estimates
Details
- Year established: 1998
Highlights and features
- 26 years of specialized carpet cleaning experience
- Free sample area cleaning for satisfaction guarantee
- Uses encapsulation technology for commercial spaces
- Applies DuPont Carpet Protector for stain resistance
- Transparent pricing with no hidden trip charges
What people say
Professional, detail oriented
Removed all stains
Miracle worker
Quick drying
Highly recommend
Services
Residential Carpet Cleaning
Our residential carpet cleaning service utilizes truck-mounted systems with extra-long hoses for quiet, efficient operation. We provide deep cleaning with low water usage, ensuring quick drying times while removing tough stains. Our technicians move furniture carefully and apply DuPont Carpet Protector to extend carpet life.
Commercial Carpet Cleaning
Commercial spaces benefit from our encapsulation technology, ideal for high-rises and offices. This method offers deep cleaning with minimal disruption, using no bulky hoses to maintain closed-door environments. Our trailer-mounted system carries ample supplies to avoid extra trip charges while handling large spaces efficiently.
Encapsulation Technology
Encapsulation technology breaks down oily grime and embedded dirt without excessive moisture. This commercial-grade solution allows cleaning in temperature-sensitive environments while preventing pest intrusion. The process leaves carpets cleaner longer with reduced drying times compared to traditional steam cleaning methods.
DuPont Carpet Protector
DuPont Carpet Protector creates a barrier against spills and stains, making cleanup easier. This treatment helps maintain carpet appearance between cleanings by resisting soiling and facilitating easier stain removal during professional maintenance. It extends carpet lifespan while maintaining manufacturer warranties.
Free Sample Cleaning
We offer free sample area cleaning to demonstrate our effectiveness before full-service commitment. This allows clients to verify stain removal capabilities and drying times firsthand. The no-obligation trial showcases our confidence in service quality and customer satisfaction guarantee.
People
Troy Mickelson
Owner/Operator
Troy Mickelson has provided professional carpet cleaning services in Rochester for 26 years. Formerly employed at Kerry Ingredients, he transitioned to full-time business ownership in 1998 to prioritize family commitments. His hands-on approach covers all aspects of operations, from customer service to technical execution.
Questions
What areas do you service?
We serve Rochester, MN and surrounding towns with both residential and commercial carpet cleaning services.
Do you offer free estimates?
Yes, we provide free estimates and sample area cleanings to demonstrate our service quality before commitment.
How does encapsulation technology work?
Encapsulation technology uses crystallizing polymers to trap dirt particles for easier removal, reducing water usage and drying times compared to traditional methods.
What preparation is needed before cleaning?
Please vacuum the area and remove small items. We'll move furniture as needed and place protective blocks under legs during the cleaning process.
How long does drying take?
Drying typically takes 4-24 hours depending on humidity and carpet density. Using DuPont Carpet Protector may extend drying time slightly.
Do you guarantee satisfaction?
We guarantee satisfaction through free sample cleanings and transparent pricing with no hidden fees or bait-and-switch tactics.
