Business Details
9 Years
experience
Emergency
services
Expert Window & Exterior Cleaning Services in Pasadena, CA
Big Wave Window has been serving Pasadena and Los Angeles County since 2017, delivering premium window cleaning and exterior maintenance services. Our certified technicians combine specialized expertise with state-of-the-art equipment to ensure spotless results while prioritizing customer satisfaction. We guarantee 100% satisfaction or you don't pay, supported by transparent pricing, background-checked professionals, and a commitment to timely service.With over 300 five-star reviews, we've built lasting relationships by treating every client like family and maintaining rigorous safety standards. Our services extend beyond windows to include pressure washing, gutter cleaning, roof washing, and paver sealing, all performed with meticulous attention to detail.
Services
Window Cleaning
Pressure Washing
Gutter Cleaning
Roof Washing
House Washing
Paver Sealing
Solar Panel Cleaning
Holiday Light Installation
Details
- Year established: 2017
Highlights and features
- Certified and insured technicians with specialized expertise
- Transparent pricing with no surprise charges
- Background-checked professionals for complete security
- 100% customer satisfaction guarantee or you don't pay
- Timely service with real-time arrival notifications
What people say
Sparkle and shine
Professional and courteous
Thorough and fast
Perfect job
Excellent service
Services
Window Cleaning
Our professional window cleaning service removes dirt, grime, and hard water stains from residential and commercial properties. Using water-fed pole systems and purified water, we achieve streak-free results on single-story and multi-story buildings. Technicians clean window frames, sills, and screens while protecting surrounding surfaces and landscaping.
Pressure Washing
We restore exterior surfaces using calibrated pressure washing equipment that safely removes mold, mildew, and contaminants. Our technicians adjust pressure levels for different materials including concrete, wood, and vinyl siding. This service improves curb appeal and prevents surface deterioration from accumulated debris.
Gutter Cleaning
Our gutter cleaning service removes leaves, twigs, and debris from residential and commercial gutter systems. Technicians inspect downspouts for clogs and flush systems to ensure proper drainage. Regular maintenance prevents water damage to roofs, foundations, and landscaping while reducing pest infestation risks.
Roof Washing
We eliminate algae, moss, and stains from asphalt shingle roofs using low-pressure washing techniques. Our cleaning solutions kill mold spores and prevent regrowth while preserving roofing materials. This service extends roof lifespan and maintains property aesthetics without damaging shingles.
Paver Sealing
Our paver sealing process involves deep cleaning, joint sand replenishment, and application of premium sealants. This protects driveways, patios, and walkways from UV fading, oil stains, and weed growth. Sealing enhances color vibrancy and reduces maintenance requirements for interlocking concrete paver systems.
People
Jack Thompson
Owner
Jack Thompson founded Big Wave Window in 2017 after recognizing the need for reliable exterior cleaning services in his hometown of Pasadena. With over 15 years of industry experience, he oversees daily operations while maintaining direct customer engagement.
Victor
Senior Technician
Victor has been with Big Wave Window for five years, specializing in high-rise window cleaning and difficult-to-reach areas. Customers consistently praise his thoroughness and attention to detail on three-story condominiums and complex architectural structures.
Andrew
Lead Technician
Andrew leads residential cleaning teams with eight years of experience in exterior maintenance. He specializes in pressure washing and solar panel cleaning, known for his efficiency and ability to handle challenging access situations.
Cristofer
Team Supervisor
Cristofer supervises commercial projects and gutter cleaning operations. With a decade of experience, he manages teams for large-scale solar panel cleaning and roof maintenance while maintaining direct customer communication throughout projects.
Carson
Technician
Carson specializes in window cleaning and holiday light installation. Recognized for his punctuality and customer service skills, he handles both interior/exterior window cleaning and complex light display setups across residential properties.
Questions
What areas do you service?
We serve all of Los Angeles County including Pasadena, San Marino, Glendale, Burbank, and surrounding communities.
Do you offer free estimates?
Yes, we provide free, no-obligation quotes for all our exterior cleaning services.
Are your technicians certified?
All our technicians are certified, insured, and undergo background checks for your safety.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments for your convenience.
Do you guarantee your work?
We offer a 100% satisfaction guarantee - if you're not completely satisfied, you don't pay.
How often should gutters be cleaned?
We recommend gutter cleaning twice yearly, though frequency depends on tree coverage and local weather conditions.
