Business Details
22 Years
experience
Eco-Friendly Carpet & Upholstery Cleaning in Portland
Pacific Steam Carpet Cleaning has been serving the Portland, Oregon area since 2004, delivering eco-friendly and technologically advanced carpet, upholstery, and tile cleaning solutions. Our IICRC-certified technicians utilize state-of-the-art truck-mounted systems and plant-based, hypoallergenic products to ensure zero residue and maximum safety for families and pets. We pride ourselves on a 10-step cleaning process that includes pre-inspection, hot water extraction, and protective coating applications, guaranteeing thorough results.With a commitment to customer satisfaction, we offer a 14-day re-clean policy and specialize in pet odor removal, commercial cleaning, and stain-resistant treatments. Our teams expertise, combined with a dedication to environmental responsibility, has earned us a trusted reputation in the Tri-County region.
Services
Carpet Cleaning
Upholstery Cleaning
Commercial Carpet Cleaning
Tile & Grout Cleaning
Pet Urine Removal
Stain Guard Protection
Area Rug Cleaning
Furniture Cleaning
Odor Removal
Rust Stain Removal
Details
- Year established: 2004
Highlights and features
- IICRC-certified technicians with 20+ years of combined experience
- Eco-friendly, plant-based cleaning products safe for pets and children
- 100% satisfaction guarantee with free re-clean within 14 days
- Advanced truck-mounted systems for deep, residue-free cleaning
- Specialized pet odor and stain removal expertise
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Eco-friendly solutions
Professional technicians
Satisfaction guarantee
Effective pet odor removal
Prompt service
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and allergens using eco-friendly solutions. Ideal for residential and commercial spaces, this service extends carpet lifespan while ensuring a healthier environment. Includes pre-treatment, extraction, and optional stain guard protection.
Upholstery Cleaning
Safe for sofas, chairs, and mattresses, our process eliminates stains and odors with plant-based cleaners. Technicians use low-pressure sprays and HEPA-filtered extraction to preserve fabric integrity. Recommended for pet owners and allergy sufferers seeking long-term freshness.
Pet Urine Removal
Targeted treatments neutralize urine crystals in carpets and padding. Sub-surface extraction reaches deep into subfloors to eradicate persistent odors. Not a guaranteed fix for structural damage but highly effective for most pet-related contamination cases.
Commercial Carpet Cleaning
Tailored for offices, churches, and schools, this service uses low-moisture systems to minimize downtime. Includes traffic lane restoration and stain-resistant coatings. Complies with manufacturer guidelines to maintain warranty validity for commercial properties.
Tile & Grout Cleaning
High-pressure steam cleaning restores ceramic and porcelain tiles. Grout lines are sanitized and sealed to resist mold and stains. Ideal for kitchens, bathrooms, and entryways where dirt accumulates in porous surfaces.
People
Nick Smith
Operations Manager
Nick has led Pacific Steam since 2010, combining cleaning expertise with a nursing background. He prioritizes integrity and personalized service, building long-term trust with Portland residents through meticulous attention to detail.
Andrew Windsor
Assistant Manager/Technician
Andrew brings Pacific Northwest pride to every job, known for his friendly approach and technical skill. He balances customer care with precision cleaning, ensuring top-tier results while maintaining approachable professionalism.
Questions
What services do you offer?
We specialize in carpet, upholstery, tile/grout cleaning, pet odor removal, and commercial carpet maintenance using eco-friendly methods.
Are your cleaning products safe for pets and children?
Yes, we use plant-based, hypoallergenic solutions that leave no toxic residue, ensuring safety for families and pets.
Do you offer a satisfaction guarantee?
Yes, we’ll re-clean any area within 14 days if you’re not fully satisfied with our work.
How often should carpets be professionally cleaned?
The EPA recommends hot water extraction every 6-12 months for optimal health and carpet longevity.
What areas do you serve?
We service Portland, Gresham, Beaverton, Clackamas, Vancouver WA, and surrounding areas in Oregon and Washington counties.
Can you clean commercial properties?
Yes, we provide low-moisture steam cleaning for offices, churches, schools, and businesses with minimal disruption.
