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38 Years
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Emergency
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Expert Carpet & Upholstery Cleaning in Charlotte
Metro Steamway has been serving the greater Charlotte area for over 30 years as a trusted local small business specializing in deep cleaning solutions. Our expertise lies in carpet cleaning, fine rug restoration, upholstery treatment, and tile & grout rejuvenation using industry-leading hot water extraction methods. As an IICRC-certified firm, we maintain rigorous training standards and ongoing professional development to ensure superior results. Owner Brian Sniatecki brings decades of hands-on experience, earning recognition for his meticulous approach and exceptional customer service. We prioritize client satisfaction through transparent communication, ethical practices, and personalized attention to every project.

Our commitment extends beyond cleaningwe educate clients on proper care techniques to maximize the longevity of their investments. With 24-hour emergency water extraction capabilities and a focus on eco-conscious solutions, we address both routine maintenance and urgent restoration needs. Our team takes pride in transforming spaces while maintaining the highest standards of professionalism and reliability. Serving Charlotte, Lake Norman, Ballantyne, and surrounding areas, we continue building relationships through word-of-mouth referrals and consistent quality service. Founded in 1988, our legacy of excellence remains rooted in delivering measurable value to every client we serve.
Services
Carpet Cleaning Rug Cleaning Upholstery Cleaning Tile & Grout Cleaning Pet Odor Treatment Water Extraction Concrete Cleaning
Details
  • Year established: 1988
Highlights and features
  • 30+ years serving Charlotte with proven cleaning expertise
  • IICRC-certified technicians for industry-standard training
  • 24-hour emergency water extraction services available
  • Eco-conscious cleaning methods and equipment
  • Personalized service with owner-managed operations
Associations and certifications
  • IICRC
What people say
Miracle worker Professional and prompt Transformed carpets Trustworthy service Pet odor eliminated
Services
Carpet Cleaning
Our truck-mounted hot water extraction system deeply cleans carpets while preserving fiber integrity. This method effectively removes embedded dirt and allergens, extending carpet lifespan. Clients benefit from improved indoor air quality and restored appearance through our thorough, low-moisture process.
Rug Cleaning
Specialized treatment for natural fiber rugs using controlled temperature solutions. We address delicate materials through gentle yet effective stain removal techniques. Our in-house rug spa facility ensures proper drying and protection application to maintain value and appearance.
Upholstery Cleaning
Hot water extraction tailored for furniture fabrics removes deep-seated contaminants without damaging materials. We use pH-balanced solutions suitable for various upholstery types. The process leaves no residue while maintaining fabric texture and color vibrancy.
Tile & Grout Cleaning
High-pressure tile cleaning removes grime buildup while protecting surface integrity. Our technicians use specialized brushes and solutions to restore both ceramic and natural stone flooring. The process includes sealing options to prolong cleanliness and prevent staining.
Water Extraction
24/7 emergency service for water damage restoration using industrial equipment. We extract standing water and dry affected materials to prevent mold growth. Rapid response minimizes structural damage while preserving flooring and contents.
People
Brian Sniatecki
Owner
IICRC-certified technician with 30+ years in professional cleaning. Specializes in textile restoration and odor control. Manages daily operations while maintaining hands-on client service approach. Committed to ongoing education and industry best practices.
Questions
What cleaning method do you use?
We use hot water extraction with truck-mounted equipment for deep cleaning carpets, upholstery, and tile surfaces.
Are your technicians certified?
Yes, owner Brian Sniatecki holds IICRC certification in carpet/upholstery cleaning and odor control.
Do you offer emergency services?
We provide 24-hour water extraction and flood damage restoration services for urgent situations.
How often should carpets be cleaned?
Manufacturer recommendations and our experience suggest professional cleaning every 12-18 months for optimal maintenance.
Do you service residential and commercial properties?
We serve both residential clients and commercial businesses throughout the Charlotte metropolitan area.