Business Details
28 Years
experience
Open 24/7
always available
We support these core services with scheduled maintenance and indoor air quality solutions. Our air conditioning tune-ups involve cleaning coils, checking refrigerant, inspecting electrical components, and testing airflow. Professional duct cleaning helps remove accumulated dust and debris, while our humidifiers, filtration equipment, and air purification systems address additional indoor environmental concerns. Homeowners may also inquire about our selected plumbing services, including water heaters and general repairs. Our Sandy office allows technicians to respond throughout local neighborhoods and surrounding Salt Lake County communities. When an urgent heating or cooling issue occurs, we provide 24-hour emergency availability, seven days a week, to help restore essential comfort.
Served areas
- Sandy, Draper, Holladay, Millcreek, South Salt Lake, White City, Cottonwood Heights
Details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- We have proudly served Utah homeowners since 1998.
- Our second-generation, family-owned business prioritizes honesty and customer education.
- We provide professional heating, cooling, and plumbing services.
- Our licensed, certified, and insured technicians receive ongoing training.
- We offer 24/7 emergency HVAC services when needed most.
- We provide transparent pricing, clear options, and flexible financing.
Payment methods
- Cash, Debit cards, Credit cards, Financing available
Services
Air Duct Cleaning
North Star Heating & Air Conditioning offers residential duct cleaning for homeowners seeking improved airflow and cleaner indoor ventilation. We address dust accumulation, construction residue, pet dander, and other trapped particles using specialized cleaning equipment. Our technicians protect household surfaces and contain debris during extraction. After completing the work, we verify register security and inspect the cleaned areas.
Air Conditioning Repair
We specialize in diagnosing and repairing residential air conditioning equipment from manufacturers including Carrier, Trane, Lennox, Rheem, Goodman, and Daikin. Our services cover electrical component failures, refrigerant leaks, drainage obstructions, and sensor problems. Customers receive a repair quote after our diagnostic assessment. We favor effective repairs over equipment replacement whenever the existing system remains repairable.
AC Installation & Replacement
We manage residential AC installations from the initial assessment through final system testing. Our technicians remove old equipment, position replacement components, and establish the required electrical, refrigerant, and drainage connections. We use protective coverings and remove installation debris to respect your property. Once commissioning is complete, we review thermostat operation and provide warranty information.
Furnace Repair
When furnaces stop producing heat during freezing weather, we offer emergency repair assistance around the clock. Our team prioritizes urgent no-heat situations and typically reaches customers within 24 hours for most repairs. Stocked service vehicles help us address common component failures efficiently. We assess equipment carefully, establish repair costs in advance, and conduct safety testing before completing service.
Heat Pump Installation
We provide professional installation of heat pumps designed to handle demanding seasonal temperature changes. Before recommending equipment, our licensed team examines your home's heating and cooling needs and evaluates the existing infrastructure. We present standard and variable-speed options with information about potential savings. Installation includes careful equipment removal, thorough testing, and a complete system walkthrough.
Reviews (30)
Shifty
Oct 23, 2026
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Update: 2/4/26 had more work done and want to leave a new review. Had a duct cleaning, the team was professional and courteous. They even replaced the flat head screws on my vents with hex head cause they heard me say I hated flat heads in passing the team great.
Review 1
We started off a bit on the wrong foot. But the team at North Star really went out of their way to make sure I was happy. The owner took care of me after an honest mistake. Even after I was jerk. The AC tech Ben was great to work with and the maintenance tech Daniel is the same tech that shows up every year. Feels like a small tight knit team. Happy to leave a 5 star review.
Review 1
We started off a bit on the wrong foot. But the team at North Star really went out of their way to make sure I was happy. The owner took care of me after an honest mistake. Even after I was jerk. The AC tech Ben was great to work with and the maintenance tech Daniel is the same tech that shows up every year. Feels like a small tight knit team. Happy to leave a 5 star review.
Cori Anderson
Oct 20, 2026
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We upgraded our furnace and A/C with NorthStar 5 years ago. We got a great deal, and easy financing.
Not only did they do a great job with the upgrade, they also added a warm air return vent in our basement for us.
I love that I get a call every spring and fall for a tune up on our system, that was included in the price of the units they installed. Them calling me to schedule the tune up is so great, and is one less thing I have to worry about, and knowing that is free adds great peace of mind.
Every time they come for the tune up, they are always on time, professional, friendly, efficient and clean.
We are so glad we went with NorthStar and would highly recommend them for any service.
Daniel just came and did an annual service amd was amazing and very helpful!
Not only did they do a great job with the upgrade, they also added a warm air return vent in our basement for us.
I love that I get a call every spring and fall for a tune up on our system, that was included in the price of the units they installed. Them calling me to schedule the tune up is so great, and is one less thing I have to worry about, and knowing that is free adds great peace of mind.
Every time they come for the tune up, they are always on time, professional, friendly, efficient and clean.
We are so glad we went with NorthStar and would highly recommend them for any service.
Daniel just came and did an annual service amd was amazing and very helpful!
Alex Westover
Aug 11, 2026
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North Star gave us the lowest price on our AC install. And they've done our tune-ups ever since. But most important, our AC went out during a heatwave and I called it in at 4am (expecting a company voicemal or answering service) and they personally answered! at 4am! and got us on the schedule same-day! I'm beyond grateful for these guys.
Mike Redington
Jun 22, 2026
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Daniel was incredible. Made sure my A/C unit was running smooth and efficiently. Made sure I knew what to listen for in case there are any issues. Walked me through every step needed to make sure it stays running well. Really appreciated the details and instruction.
Julia Waterman
Jun 18, 2026
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Daniel was extremely helpful! Came by for our summer tune up, helped clean it up, no charge and was quick! He’s friendly and clear on what may need to be done in the future to keep our old unit going. Thank you, thank you!
Emily Collett
Jun 07, 2026
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These guys are awesome! We had some issues with our AC freezing up and had some other people out who were completely unhelpful and we were left with the issue. But Anthony came out to help us right away and spent all the time necessary to figure out what was wrong. They also put in a mini split for us in our ADU and gave us the best price and service out of all the quotes we got. They are fast, efficient, punctual and also super easy to get along with.They are by far the best AC people we've dealt with. Can't recommend enough.
Kenna Wahlquist
May 19, 2026
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Awesome experience! Dylan was extremely professional and very knowledgeable on all aspects. Been using Northstar for well over 10 years would definitely recommend them to anyone needing to get out of the heat or to warm up.
Dana Hooper
May 16, 2026
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Dylan was very professional and informed me of every step in the process of diagnosing my HVAC system. I would recommend North Star and Dylan again in the future.
Lorraine Clites
Mar 23, 2026
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We are very happy with our new system! The installation team did a great job and were very easy to work with! We have been very impressed with each of the North Star members that have helped us along the way. They are all very professional and knowledgeable!
Lexi
Feb 17, 2026
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Daniel came to our house shortly after I called about our heat that was not working. He checked it thoroughly, located the issue and took the time to explain everything to me. He did a great job! I highly recommend!
Jonessa Goates
Feb 11, 2026
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Jose, Eduardo, and Capone did a fantastic job installing our new HVAC and smart thermostat. Our system was older and was such a beast to remove and replace. They did amazing! They were so kind to my curious kids and were very respectful of our house and property. 10/10 would recommend them again.
Anna Dahl
Feb 10, 2026
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Daniel did an awesome job! He helped us figure out what was wrong with our heater and then repaired the problem. Thanks guys!
Adam Fox
Jan 23, 2026
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North Star is the best! Timely, friendly, and a great price. Wouldn’t trust anyone else with HVAC needs. Daniel was great on my most recent tune up!
Natalie Hendrickson
Jan 20, 2026
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I hired North Star to come out and assess my furnace and give me recommendations in order to get it running better than it was. I went with the required cleanings and one upgrade to get my furnace up to code. Daniel came out and did an amazing job! He took before and after pictures and videos so I could see the difference and then showed me everything when complete. He even educated me on some furnace maintenance tips, as my ex used to handle all of that. In addition, he was super accommodating when dealing with the painting crew I had in my home painting my house, which happened to fall on the same day. Thanks for the great work Daniel!
Rudy Villanueva Rv
Jan 14, 2026
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Capone did an outstanding job installing my A/C system from the moment he arrived. The entire process was smooth, professional, and stress-free. He was punctual, knowledgeable, and took time out of his day to explain everything clearly before and after. The work was done neatly, efficiently, and with great attention to detail. My new AC system runs perfectly and has already made a huge difference in comfort. I highly recommend Capone to anyone looking for high quality, reliable, and affordable work-you won’t be disappointed!
Savage X.
Jan 10, 2026
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Daniel came out for a routine tuneup. Showed me where my aging system is showing its age and talked me through my options.
I'm a huge fan of North Star and have been working with them for years. Always top notch service!
I'm a huge fan of North Star and have been working with them for years. Always top notch service!
Dominic Cordova
Jan 04, 2026
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Capone completed a full HVAC system swap-out and the workmanship was top-notch. He removed the existing unit and installed the new system efficiently, with proper sizing, clean duct connections, and attention to airflow and refrigerant charging. All electrical, condensate, and line set connections were done cleanly and to code. The system was fully tested and dialed in, and everything is operating exactly as it should. Capone was professional, knowledgeable, and clearly takes pride in doing the job right. I highly recommend him for anyone needing a quality replacement or upgrade.
Jake Dalebout
Jan 04, 2026
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Daniel from North Star is punctual and professional communicating exactly what he was doing to help tune up my system. I highly recommend him!
Ralviee
Dec 21, 2025
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Daniel has been a great help during his visit, polite and professional, and id be happy to hire you guys again thanks to his assistance! A quick tune up and he was able to give pointers for keeping g my unit as good condition as possible
Mone Latu
Dec 15, 2025
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North Star Heating & Air Conditioning was great. Richard and his crew came out and diagnosed the issue with our heater. Richard explained what was wrong and exactly what they would do to fix it. He’s knowledgeable, kind, and took the time to explain everything in a way we could understand.
I’d definitely recommend Richard and the North Star team for any HVAC repairs. Thanks again, we’ll be using you all in the future!
I’d definitely recommend Richard and the North Star team for any HVAC repairs. Thanks again, we’ll be using you all in the future!
Daiven Chawan
Dec 15, 2025
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Furnace install this morning was great. Ricky and his team were very professional. Crew showed up on time and finished the job quickly and thoroughly.
Jim B.
Dec 13, 2025
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Daniel with North Star has an upbeat personity & is knowledgable in explaining details. This was a winter check & tuneup that the company offers for past customers.
Julia Smith
Dec 04, 2025
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Ed and Cap showed up this morning to fix my appliance and they were amazing! With exceptional customer service, patience in answering my questions, and quick efficiency, I now have a fully operational dryer again! They were up in the attic having to clear a blockage and it got a bit messy down below but the cleaned up everything and we’re so kind. Thank you!!!
Amy Roberds
Oct 09, 2025
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So impressed! Daniel was on time, professional and knowledgeable. He was efficient and cleaned up. He shared information to help my AC run better and more efficiently. He didn’t push any upsales on me but helped estimate a time frame on the unit. Will totally call again when I need HVAC work.
David Sedano
Jul 23, 2025
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Dylan was fantastic. We've had a few issues with our heating and he worked through it until finally finding a solution and being very insightful as to what's been going on. He was also over this summer to help out with our AC and he kills it every time. 10/10
Tammy Ames
May 08, 2025
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Anthony was great he was not the first one to come to our home. the first guy did not fix the problem. but I called them back and they sent out Anthony Chavez immediately and he took his time to find out what the problem was and then fixed it with in a 2 hours clean up everything and was very pleasant to work with. I will be using Anthony at North star heating and Air conditioning again.
Marina Opre
Sep 17, 2024
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From the moment you call speaking to Angela your treated with such professionalism and care. We recently moved into a condo , and I had called for them to do a check on my air conditioning unit. Lucky for us Our technician was Dylan Nielsen. Dylan was absolutely amazing, so polite, professional, and very knowledgeable. He found another issue , not related to the air-conditioning And took care of it for us he even offered to come out on the holiday Monday to help. Very impressed, Thank you, Northstar and thank you so much to Dylan.
Monica Golson
Aug 11, 2024
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We have had Ben come out to our house a few times now, he has been very friendly and informative. Always in a great mood, always gets our stuff working. When he leaves, he assures us that if there’s any other problems that he will be back to fix it. Great customer service.
Kamaron Strong
Jul 24, 2024
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Absolutely outstanding experience with Dylan N with North Star Heating
I had another so called company come to look at my heater and the guy was here about 15 minutes hardly did anything and just told me. My heater was bad and he need to replace it.
The result was the same with Dylan but I absolutely felt like he did everything in his power to check everything before he made that call It was a truly great experience and I really felt like That him and his company really cared.
I would absolutely recommend them and him to everyone.
I had another so called company come to look at my heater and the guy was here about 15 minutes hardly did anything and just told me. My heater was bad and he need to replace it.
The result was the same with Dylan but I absolutely felt like he did everything in his power to check everything before he made that call It was a truly great experience and I really felt like That him and his company really cared.
I would absolutely recommend them and him to everyone.
Eric Davis
May 24, 2024
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I am a repeat customer, and I really like the checkups that they offer. Dylan was my technician today, and he did an outstanding job explaining everything going on with my furnaces. My previous technician was Anthony, but he is now a manager in the company. It is great that they have such good people working for them. The other thing worth mentioning is that they do very good work for a fair and reasonable price. I would recommend North Star and Technician Dylan to my family and friends.