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1-800 Water Damage of Athens & East Gwinnett 1-800 Water Damage of Athens & East Gwinnett
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Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Water Damage Restoration Experts in Ann Arbor, MI
At 1-800 WATER DAMAGE of Athens & East Gwinnett, we are dedicated to providing professional and reliable restoration services to our community.

We specialize in water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and sewage cleanup. Our team of IICRC-certified professionals is available 24/7 to address emergencies with speed and expertise. We use advanced equipment to assess damage, remove moisture, and restore properties to their original condition.

Whether dealing with a burst pipe, flooding, or mold issues, we prioritize safety, efficiency, and quality. We also assist with insurance claims to streamline the restoration process for our customers. As a trusted local provider, we are committed to minimizing damage and protecting your home or business.

Our team treats every project with care, understanding the importance of restoring your property and peace of mind. Count on us for a swift response and tailored solutions to meet your unique needs. Contact us to experience professional service with a personal touch.
Services
Water Damage Restoration Flood Damage Restoration Pipe Burst Repair Commercial Water Damage Fire Damage Restoration Sewage Cleanup Mold Remediation Odor Removal Septic Tank Cleanup Toilet Overflow Cleanup
Served areas
  • Auburn, Grayson, Dacula, Lawrenceville, Athens, Bethlehem, Bishop, Bogart, Bostwick, Farmington, High Shoals, Statham, Watkinsville, Winder, Winterville
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • 24/7 emergency restoration services for immediate assistance.
  • Comprehensive water and flood damage restoration solutions.
  • Expert fire and smoke damage cleanup and repair.
  • Specialized mold removal to safeguard health and property.
  • Professional sewage and biohazard cleanup services.
  • Full-service property restoration and reconstruction solutions.
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
What people say
Highest average review rating Trusted local teams Swift and effective Compassionate approach Expert property damage restoration
Website
Services
Water Damage Restoration
Our water damage restoration service rapidly removes standing water, dries properties, and prevents secondary damage using advanced extraction equipment. We handle emergencies 24/7, serving homes and businesses nationwide. Our technicians assess moisture levels, dehumidify affected areas, and restore properties to pre-loss conditions while coordinating with insurance providers for seamless claims processing.
Fire Damage Restoration
We provide comprehensive fire damage restoration including soot removal, odor neutralization, and structural repairs. Our 24/7 service includes safety assessments, content cleaning, and HEPA air purification. Specialized techniques address wet/dry smoke residues while our team coordinates with insurance companies to streamline recovery for residential and commercial properties.
Mold Remediation
Professional mold remediation services include source identification, containment, and complete removal following IICRC S520 standards. We use HEPA filtration and antimicrobial treatments to eliminate spores while addressing moisture sources. Our certified technicians restore affected areas and implement prevention strategies for residential and commercial properties.
Sewage Cleanup
24/7 sewage cleanup services address backups, septic failures, and toilet overflows using biohazard-rated equipment. Our technicians sanitize contaminated areas, remove hazardous materials, and implement odor control measures. We follow strict safety protocols for residential and commercial sewage emergencies while coordinating with plumbing professionals for complete solutions.
Commercial Restoration
Tailored commercial restoration services minimize business downtime through rapid response and targeted repairs. We handle water, fire, and mold damage for office buildings, retail spaces, and industrial facilities. Our nationwide network provides structural drying, content restoration, and insurance coordination while maintaining compliance with commercial safety standards.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water damage, fire damage, sewage cleanup, and mold remediation nationwide.
How quickly can you respond to service requests?
Our technicians typically arrive within hours of your call to begin mitigation and restoration processes.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for claims documentation, verification, and streamlined payment processing.
What areas do you service?
We operate nationwide through locally owned franchises, with service availability confirmed by zip code verification.
Are your technicians certified?
Our team receives ongoing training through BELFOR's education programs and follows industry-standard restoration protocols.
How do you handle commercial property restoration?
We offer specialized commercial services minimizing business downtime, including structural drying, content restoration, and insurance coordination.
Reviews (14)
Whitney Osborne
Nov 20, 2024 Report
We recently had 1-800 out to do some mitigation for us and they were awesome! Holly was quick and responsive, and got a team out right away. Zach, Kyle and Casey kept things in check for us and were always communicative about when they'd be here and what they were working on. They were polite and respectful of our time, home, and our family. Brian came out a few times as well and kept us informed about the progress in our damaged kitchen. Overall it was a great experience, and while I hope we don't have any more serious plumbing issues in the future, I'll call them again if we do!
Donna Bell
Sep 19, 2024 Report
I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company. Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation.

They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.
Dorothy George
Sep 02, 2024 Report
Loved the quality of the work. John, Kyle, and Gus did a fantastic job from the initial response to the rebuild.
Michael Moran
Aug 04, 2024 Report
Good Morning, i wanted to send a quick review on my experience with 1-800-waterdamage. My experience with Holly and Gus was extraordinary. Both were on time, very professional, and went beyond what i expected. Holly helped me by referring me to a trusted roofer, then assisted with the paperwork and follow up explaining the drying process to fix the leak and get rid the water in my drywall. Both were courteous and professional. Gus an experienced technician that helped remove the TV and setup the equipment to throughly dry out any humidity left from the leak. Highly recommend Holly, Gus, and the entire team at 1-800-waterdamage
Abbi Calvert
Jul 07, 2024 Report
The company I work for works directly with 1-800 WaterDamage and we have always referred our customers to them in their time of need. Chad and Holly are amazing! They do a fabulous job at communicating with the clients and us when needed. Here is a before and after picture of a recent restoration job they did for one of our customers! They were over the moon with the results and how everything was handled.
Ben Hornsby
Feb 05, 2024 Report
I called 1800 Water Damage when my basement flooded and they were on point by showing up fast with the equipment and the expertise to dry and sanitize our living space. Very professional and transparent with all of the options available to mitigate the mess caused by the flood. 5 stars!
David Robinson
Sep 11, 2023 Report
After working with multiple mitigation/ restoration companies, 1-800 water damage sets the scale for quality and service. All around good people, that truly care about the restoration of your home or business and its valuables. Don't look any further if you're in need of residential/ commercial restoration.
Deborah Walker
Aug 26, 2023 Report
The staff were just so extremely nice and efficient. It was a very stressful situation but they came in and took care of everything. The work was exceptional! So happy with the outcome! Services Remodelling, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Painting, Plumbing.
Jared Marsden
Aug 06, 2023 Report
Scott, Chad and the crew are amazing! Very responsive and informative. I've called them for several cleanups and I'm never disappointed. They treat the homeowners with respect and provide options to cure the problem! Highly recommended!
Ly Eilering
Apr 17, 2023 Report
Chad has gone above and beyond any company I have ever worked with when we had a pipe freeze at our house. He truly cares about helping people in their situations, doing the work properly and doing what's best for his clients. We're so grateful he was able to help us out. Services Water removal, Water damage-related clean-up and repair, Mould remediation.
Linda Wooden
Dec 02, 2022 Report
How refreshing it was to find a contractor I could trust, who was timely, professional and reasonably priced and an all around nice guy. Chad, of 1800waterdamage remodeled my master bath and gave me a beautifully updated space. He was respectful of my property and kept the surrounding areas as clean as possible with plastic draped over everything and the traffic areas covered so my floors were not damaged.

I had a glass shower re-tiled and the glass reinstalled along with the tub area, new lights, new mirrors and the floor re-grouted. Everything looks great - a very satisfied and pleased customer Thank you very much!
Chris Jelley
Oct 17, 2022 Report
I've been a carpenter for over three decades. In that time I've worked with many different general contractors, some more memorable than others. I can say, without hesitation, that dealing with 1-800-WD has, and continues to be, an excellent experience. From start to finish I know what to expect, have the resources to do the job, and have been paid in full, on time, every time. My only regret is that we didn't connect earlier. Five massive well-earned stars.
Sammy Chang
Aug 06, 2022 Report
Fantastic crew, prompt, knowledgeable, friendly, efficient, professional and affordable. Cannot ask for more. Our basement flooded during a bad rainstorm. Chad came out quickly to help us assess the best plan of course for preventing a recurrence and walked us through all possible options. He gave us a professional opinion not a sales pitch, and we definitely appreciated that. His entire crew was great and we would gladly use them in the future.
Linda McNeely
Dec 04, 2021 Report
I have nothing but good things to say about the experience I had with this company. From Scott and Chad to Jimmy and Casey to Oz.all were courteous, knowledgeable, efficient, thorough, and kindhearted. I would highly recommend this company! Services Water damage-related clean-up and repair.