We take customer service very seriously. That is how we see ourselves above all else; a service company. It is our goal is to make each customer happy. We see our customers as our family and will go to any lengths to make sure your needs are met and you are satisfied when we leave.
All of our technicians are personally screened by the owners and go through a rigorous training process to ensure they are capable to uphold the standards, service oriented attitude and attention to detail that Serenity Floor Care customers have come to expect.We specialize in carpet cleaning, pet odor removal, Oriental and Persian Rug cleaning, upholstery cleaning, tile and grout cleaning as well as natural stone cleaning including: granite, natural brick, saltillo, marble, terrazzo, travertine and slate tile.
This is determined by several factors like the age of your carpet, soil level and how often it has been cleaned in the past. The older your carpet is, the more absorbent it actually becomes. This is because over time the protective coating (put on by the manufacturer) wears off.
All of our technicians are personally screened by the owners and go through a rigorous training process to ensure they are capable to uphold the standards, service oriented attitude and attention to detail that Serenity Floor Care customers have come to expect.We specialize in carpet cleaning, pet odor removal, Oriental and Persian Rug cleaning, upholstery cleaning, tile and grout cleaning as well as natural stone cleaning including: granite, natural brick, saltillo, marble, terrazzo, travertine and slate tile.
This is determined by several factors like the age of your carpet, soil level and how often it has been cleaned in the past. The older your carpet is, the more absorbent it actually becomes. This is because over time the protective coating (put on by the manufacturer) wears off.
Services
Normally, in this section of a website, you might expect to hear all the reasons why we are different or better than our competitors.
We feel that our service speaks for itself in that regard.
We take our time to properly assess your needs, diagnose the proper treatment to fit your needs and complete the job with care.
We feel that our service speaks for itself in that regard.
We take our time to properly assess your needs, diagnose the proper treatment to fit your needs and complete the job with care.
The most common reasons for these horror stories come from a lack of knowledge by the technician, along with outdated equipment, and outdated cleaning methods that can leave dirt attracting detergent residues.
At Serenity Floor Care, we use state of the art equipment and have the experience to know what methods will be best for situation.
Our attention to detail focuses on every aspect of getting your carpet as clean and residue free as possible as well as minimizing dry time.
Our first step will be a walk through and answer any questions you may have as well as providing our professional opinion on what will steps need to be taken to meet all of your needs.
At Serenity Floor Care, we use state of the art equipment and have the experience to know what methods will be best for situation.
Our attention to detail focuses on every aspect of getting your carpet as clean and residue free as possible as well as minimizing dry time.
Our first step will be a walk through and answer any questions you may have as well as providing our professional opinion on what will steps need to be taken to meet all of your needs.
Area rugs can much than a decorative accent to a room, they can be an investment.
With area rugs ranging from a few hundred dollars to over a hundred thousand dollars in value it's important to find a company that knows how to safely clean, restore and protect your investment.
Here at Serenity Floor Care we regularly handle all types of rugs, both synthetic and natural fibers.
In most cases, we are able to safely clean your rugs onsite, in your home, without any damage to underlying floors and sensitive woods.
With area rugs ranging from a few hundred dollars to over a hundred thousand dollars in value it's important to find a company that knows how to safely clean, restore and protect your investment.
Here at Serenity Floor Care we regularly handle all types of rugs, both synthetic and natural fibers.
In most cases, we are able to safely clean your rugs onsite, in your home, without any damage to underlying floors and sensitive woods.
When you find yourself confronted with ridding you home of the smell and stains associated with pets, Serenity Floor Care will approach these from a scientific standpoint.
Believe it or not, feces, excrement and vomit are not the biggest offenders.
The most troublesome issue is pet urine.
Pet urine comes out of the body sterile and mildly acidic but once it hits the carpet bacteria begins to feed upon producing ammonia (the lingering odor) and it is converted into an alkaline stain (just like a soap spot).
Believe it or not, feces, excrement and vomit are not the biggest offenders.
The most troublesome issue is pet urine.
Pet urine comes out of the body sterile and mildly acidic but once it hits the carpet bacteria begins to feed upon producing ammonia (the lingering odor) and it is converted into an alkaline stain (just like a soap spot).
Have you noticed your tile and or grout looking a little darker than it should?
The easiest way to tell is to go to an area that is rarely exposed to high traffic, like the back of a pantry or bathroom.
Does the tile and grout look as light as it does in the high traffic areas, like the kitchen?
If not, it might be time to get your tile and grout cleaned.
Both ceramic and porcelain tile are permanently sealed from the manufactures.
However, the grout is not.
What Serenity Floor Care regularly encounters is layers of over the counter cleaner build up.
The easiest way to tell is to go to an area that is rarely exposed to high traffic, like the back of a pantry or bathroom.
Does the tile and grout look as light as it does in the high traffic areas, like the kitchen?
If not, it might be time to get your tile and grout cleaned.
Both ceramic and porcelain tile are permanently sealed from the manufactures.
However, the grout is not.
What Serenity Floor Care regularly encounters is layers of over the counter cleaner build up.
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