Business Details
14 Years
experience
Professional Carpet & Upholstery Cleaning in Tacoma
JA Chem-Dry is a family-owned and operated business serving Pierce County, Washington, and surrounding areas. Founded on the principles of health-focused cleaning, we utilize Chem-Dry's patented hot carbonating extraction process to remove non-living allergens from carpets and upholstery, promoting healthier living environments. Our solutions, including The Natural, are free from harsh chemicals, ensuring safety for families and pets. With over 40 years of industry innovation, we deliver faster drying times1-2 hourscompared to traditional steam cleaning. Our team of certified professionals, led by owner Jose Mella, prioritizes customer satisfaction through transparent communication, competitive pricing, and tailored cleaning plans for residential and commercial clients.Backed by independent laboratory testing, our methods effectively reduce allergens and odors, including pet urine, while preserving the integrity of flooring materials. We serve Tacoma, Spanaway, Puyallup, Federal Way, and neighboring communities, offering services such as area rug cleaning, tile and grout restoration, wood floor polishing, and dryer vent maintenance. Our commitment to quality is reflected in customer testimonials praising our punctuality, expertise, and transformative results. As a locally trusted provider, we combine national brand standards with personalized service to exceed client expectations.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Urine Removal
Area Rug Cleaning
Tile & Grout Cleaning
Wood Floor Cleaning
Commercial Cleaning
Dryer Vent Cleaning
Granite Countertop Renewal
Details
- Year established: 2012
Highlights and features
- We use a patented carbonating extraction process for deeper, healthier cleaning.
- Carpets dry in 1-2 hours, 80% faster than traditional steam cleaning.
- Non-toxic solutions safe for children and pets.
- Certified technicians with 20+ years of combined industry experience.
- Proven allergen reduction validated by independent laboratory testing.
Associations and certifications
- ISO 9001
- Chem-Dry Franchise Network
What people say
Fantastic job
Professional technicians
Pet odor gone
Carpets like new
Prompt service
Services
Carpet Cleaning
Our patented hot carbonating extraction removes 98% of non-living allergens from carpets. The process uses 80% less water than steam cleaning, ensuring carpets dry in 1-2 hours. Ideal for homes with pets and children, this method lifts dirt from deep within fibers without harsh chemicals, extending carpet lifespan while improving indoor air quality.
Pet Urine Removal
Chem-Dry's Pet Urine Removal Treatment (P.U.R.T.) oxidizes urine crystals at a molecular level. This process eliminates both stains and odors permanently by breaking down crystallized uric acid. Technicians address subfloor contamination when necessary, with results validated by independent lab testing showing 90%+ odor reduction in treated areas.
Area Rug Cleaning
Professional cleaning for wool, synthetic, and oriental rugs using pH-balanced solutions. Services include free pickup/delivery, deep soil removal with beating tools, and application of protective treatments. The process preserves colors and fibers while removing embedded allergens, with drying times of 1-2 weeks for shop-treated rugs.
Tile & Grout Cleaning
Specialized cleaning for ceramic, porcelain, and natural stone tiles. Our technicians use acid-free solutions and rotary brushes to remove grime from porous surfaces. Post-cleaning sealant application creates a protective barrier against future staining, with results lasting up to 18 months under normal foot traffic conditions.
Commercial Cleaning
Customizable maintenance plans for offices, hotels, and retail spaces. Services include scheduled deep cleaning, spot treatment programs, and emergency spill response. Our low-moisture system allows immediate return to service, minimizing business disruption while maintaining professional appearance standards.
People
Jose Mella
Owner/Operator
Jose Mella has led JA Chem-Dry since 2012, bringing over 15 years of cleaning industry expertise. Certified in Chem-Dry's proprietary methods, he personally oversees technician training and quality control. His commitment to customer education and transparent pricing has earned the business multiple local awards.
Steve Johnson
Senior Technician
Steve Johnson, a certified upholstery specialist with 8 years at JA Chem-Dry, holds advanced training in fabric protection technologies. He leads the team for complex pet odor removal cases and has completed over 2,000 residential cleanings, maintaining a 98% customer satisfaction rate.
Questions
What makes Chem-Dry's cleaning process different?
Our carbonating extraction uses 80% less water than steam cleaning, drying carpets in 1-2 hours while removing 98% of non-living allergens.
Do you guarantee pet urine odor removal?
Yes, our P.U.R.T. treatment permanently eliminates pet urine odors through molecular oxidation, with a 90%+ success rate in independent lab testing.
How often should carpets be professionally cleaned?
The EPA recommends cleaning carpets every 12-18 months. High-traffic homes with pets may benefit from bi-annual maintenance.
Are your cleaning solutions safe for children and pets?
Our primary cleaner, The Natural, contains no harsh chemicals or detergents. It's non-toxic and safe for families and pets once dry.
Do you offer commercial cleaning services?
Yes, we provide customized maintenance plans for offices, hotels, and retail spaces with minimal disruption to business operations.
What areas do you service?
We serve Tacoma, Spanaway, Puyallup, Federal Way, and surrounding communities in Pierce County, Washington.
