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Business Details
17 Years
experience
Emergency
services
Trusted Cleaning & Restoration Services
At J & K Cleaning & Restoration, we bring over 25 years of combined industry expertise to every project. Our IICRC-certified team specializes in 24-hour emergency response for fire and water damage, utilizing industrial-grade equipment and proven techniques. We serve residential and commercial clients across Central Wisconsin, offering tailored solutions for carpet and upholstery cleaning, tile refinishing, air duct cleaning, and comprehensive restoration services. Our commitment to quality is reflected in our free moisture inspections, direct insurance billing, and guaranteed workmanship.

Owners Justin and Kristina personally oversee operations, drawing on their extensive experience from hurricane recovery projects to everyday cleanings. Customer satisfaction remains our top priority, as evidenced by our numerous testimonials praising timely execution, professional communication, and exceptional results. We maintain full bonding and insurance coverage to provide complete client peace of mind.
Services
24-Hour Emergency Water Damage Clean-Up Fire Damage Restoration Professional Carpet Cleaning Upholstery Cleaning Tile Refinishing Air Duct Cleaning Deodorization Services Janitorial Services Post Construction Clean-Up Sewer Clean Up
Details
  • Year established: 2009
Highlights and features
  • 24-hour emergency response available
  • IICRC-certified cleaning and restoration specialists
  • Over 25 years combined industry experience
  • Free moisture inspections included
  • Guaranteed workmanship on all services
Associations and certifications
  • IICRC
What people say
Timely service Professional manner Fantastic work Excellent quality Great job
Services
24-Hour Emergency Water Damage Clean-Up
Our certified technicians respond within hours to mitigate water damage from floods, leaks, or sewer backups. Using industrial extraction equipment and structural drying systems, we minimize property damage and prevent mold growth. Our team provides free moisture inspections and coordinates directly with insurance providers for seamless claims processing.
Fire Damage Restoration
We specialize in comprehensive fire damage recovery including smoke residue removal, soot cleaning, and odor elimination. Our hydroxyl and ozone deodorization technologies permanently eliminate smoke odors while our structural drying equipment restores damaged building materials. We handle all aspects from furnace puff-backs to complete property restoration.
Professional Carpet Cleaning
Using Prochem truck-mounted systems, we deep-clean carpets with 210F water extraction for maximum soil removal. Our process restores carpet appearance while extending material lifespan. We employ HEPA-filtered equipment to improve indoor air quality and provide spotless results for residential and commercial properties.
Air Duct Cleaning
Our NADCA-compliant air duct cleaning removes contaminants from HVAC systems using negative air pressure technology. This improves indoor air quality by eliminating dust, allergens, and microbial growth. The service includes thorough cleaning of vents, registers, and ductwork with HEPA-filtered equipment to capture 99.97% of airborne particles.
Tile Refinishing
We restore ceramic and porcelain tiles to like-new condition through professional refinishing techniques. Our process removes scratches and etching while applying protective coatings that enhance appearance and durability. This cost-effective solution avoids demolition and provides a glossy 'wet look' finish for floors and countertops.
People
Justin
Co-Owner
With over 12 years of experience in disaster recovery, Justin specializes in emergency response and structural drying techniques. He oversees all field operations and technical training programs.
Kristina
Co-Owner
Kristina brings 13 years of expertise in upholstery restoration and indoor air quality improvement. She manages client relations and quality control for residential cleaning services.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water damage, fire damage, and sewer cleanup with guaranteed same-day arrival for Central Wisconsin clients.
Are your technicians certified?
All our technicians hold active IICRC certifications in water damage restoration, fire damage repair, and upholstery cleaning standards.
Do you work with insurance companies?
Yes, we offer direct billing to all major insurance providers for fire and water damage claims with complete documentation support.
What areas do you service?
We serve all Central Wisconsin communities including Wausau, Stevens Point, and surrounding counties with no travel fees.
How quickly can you respond to emergencies?
Our emergency team arrives within 2 hours of contact for all water and fire damage incidents in our service area.